Mortgage Customer Experience Advocate

A leading professional services firm is seeking a Customer Experience Specialist I in Frankfort, KY. The role involves acting as a primary consumer contact in a call center, guiding consumers through the loan origination process. Key duties include handling high-volume calls, data entry, and collaborating across departments to resolve issues. Ideal candidates will have call center experience in mortgage services and strong communication skills. This position offers a competitive hourly wage of $20-24 with various benefits including health insurance and 401(k). #J-18808-Ljbffr