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Wolters Kluwer

Proactive Customer Success Specialist

Wolters Kluwer, Montgomery, Alabama, United States, 36136

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A global information services company is looking for a Customer Success Associate in Montgomery, Alabama. In this role, you will manage the customer lifecycle by supporting onboarding, resolving inquiries, and ensuring customer satisfaction. Ideal candidates will have a Bachelor's degree and at least two years of B2B customer service experience. Strong communication and analytical skills are essential for understanding customer needs and improving services. This position also involves close collaboration with internal teams to enhance user experience. #J-18808-Ljbffr