Field Reimbursement Manager (FRM)
The Adecco Group, Minneapolis, MN, United States
Job Title:
Field Reimbursement Manager (FRM) – Remote with Territory Travel
Location:
Remote – Must reside within
Minneapolis, MN
Travel:
Up to 80% (4 days/week) via automobile or air
Base pay range $50.00/hr - $55.00/hr
Position Overview We are seeking a
Field Reimbursement Manager (FRM)
to support access and reimbursement services for a specialty pharmaceutical product. In this client‑facing, remote‑based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high‑visibility, fast‑paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy‑and‑bill or specialty pharmacy distribution models.
Key Responsibilities
Field & Virtual Education (35%)
- Deliver on‑site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch‑and‑learns and scheduled presentations. Log all activity in CRM daily.
Benefit & Access Education (25%)
- Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client.
Reimbursement Support (20%)
- Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co‑pay or patient assistance programs. Coordinate closely with case managers for resolution.
Territory Management (10%)
- Manage a schedule of outbound calls, appointment setting, and in‑office follow‑ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing.
Program Performance Monitoring (10%)
- Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed.
Qualifications
Bachelor’s degree or equivalent experience
8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy)
Knowledge of Medicare & commercial insurance
Strong communication, customer service, and organizational skills
Proficient with PowerPoint, CRM systems, and virtual meeting tools
Valid driver’s license; must be able to travel up to 80%
Preferred Qualifications
Field reimbursement or specialty pharmacy experience
Account management or pharmaceutical industry experience
Working Conditions
Remote/Work‑from‑Home (must reside within the assigned territory)
Travel required up to 80% (valid driver’s license and clean MVR required)
Benefit Offerings
Medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
Flexibility to choose the type of coverage that meets individual needs
Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
Equal Opportunity Employer / Veterans / Disabled The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development
Industry Hospitals and Health Care
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Field Reimbursement Manager (FRM) – Remote with Territory Travel
Location:
Remote – Must reside within
Minneapolis, MN
Travel:
Up to 80% (4 days/week) via automobile or air
Base pay range $50.00/hr - $55.00/hr
Position Overview We are seeking a
Field Reimbursement Manager (FRM)
to support access and reimbursement services for a specialty pharmaceutical product. In this client‑facing, remote‑based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high‑visibility, fast‑paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy‑and‑bill or specialty pharmacy distribution models.
Key Responsibilities
Field & Virtual Education (35%)
- Deliver on‑site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch‑and‑learns and scheduled presentations. Log all activity in CRM daily.
Benefit & Access Education (25%)
- Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client.
Reimbursement Support (20%)
- Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co‑pay or patient assistance programs. Coordinate closely with case managers for resolution.
Territory Management (10%)
- Manage a schedule of outbound calls, appointment setting, and in‑office follow‑ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing.
Program Performance Monitoring (10%)
- Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed.
Qualifications
Bachelor’s degree or equivalent experience
8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy)
Knowledge of Medicare & commercial insurance
Strong communication, customer service, and organizational skills
Proficient with PowerPoint, CRM systems, and virtual meeting tools
Valid driver’s license; must be able to travel up to 80%
Preferred Qualifications
Field reimbursement or specialty pharmacy experience
Account management or pharmaceutical industry experience
Working Conditions
Remote/Work‑from‑Home (must reside within the assigned territory)
Travel required up to 80% (valid driver’s license and clean MVR required)
Benefit Offerings
Medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
Flexibility to choose the type of coverage that meets individual needs
Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
Equal Opportunity Employer / Veterans / Disabled The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Business Development
Industry Hospitals and Health Care
#J-18808-Ljbffr