AT&T
Call Center Bilingual Sales Representative (English/Spanish)
AT&T, San Antonio, Texas, United States, 78208
Call Center Bilingual Sales Representative (English/Spanish) - Hybrid
This full‑time fluent Bilingual (English/Spanish) position requires the ability to hold a conversation in both languages. The role reports to our 1010 N Saint Mary’s St, San Antonio, TX 78215 location, where you must be able to work 3‑4 days per week onsite and 1‑2 days per week remotely.
Pay Transparency Premier Service Consultants earn $19.81 hourly plus commission if all sales goals are met.
With uncapped commission opportunities, top representatives can earn $62,280+ per year. Individual starting salary varies by geography, experience, expertise, and education/training.
How You’ll Make an Impact As a Premier Service Consultant specialized in customer acquisition, sales, service, and retention, you will provide solutions to prospective and existing customers, enhancing their experience, driving satisfaction, and fostering loyalty.
What Your Day-to-Day Will Look Like
Handle customer interactions (calls, chats, emails) in a fast‑paced environment.
Identify upselling opportunities and close deals to meet sales and commission targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40‑hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key Expectations to Succeed
Commissioned sales experience highly preferred.
Unwavering customer focus.
Strong work ethic.
Adaptability.
Problem‑solving skills.
Attention to detail.
Joining Our Team Comes with Amazing Perks and Benefits
Medical/Dental/Vision coverage.
401(k) plan.
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T home phone.
Tuition reimbursement program.
Paid time off and holidays – 1 week of PTO after 6 months and 2 weeks after the first year; additional PTO based on bargaining group.
Paid parental leave.
Additional sick leave beyond state and local law (unprotected).
Adoption reimbursement.
Disability benefits (short‑term and long‑term).
Life and accidental death insurance.
Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal.
Employee assistance program (EAP).
Extensive employee wellness programs.
Work From Home/Hybrid Requirements
Verified internet service with a minimum of 12 mb upload speed and 18 mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you’ll need (keyboard, monitor, computer, mobile device, etc.).
Your workspace must meet WFH standards (technical, security, physical, noise levels, Clean Desk policy, etc.) and you’ll participate in workspace audits (remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable during established work schedules and shifts, comply with technical support processes, organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!
Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
San Antonio, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair‑chance employer and does not initiate a background check until an offer is made.
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Pay Transparency Premier Service Consultants earn $19.81 hourly plus commission if all sales goals are met.
With uncapped commission opportunities, top representatives can earn $62,280+ per year. Individual starting salary varies by geography, experience, expertise, and education/training.
How You’ll Make an Impact As a Premier Service Consultant specialized in customer acquisition, sales, service, and retention, you will provide solutions to prospective and existing customers, enhancing their experience, driving satisfaction, and fostering loyalty.
What Your Day-to-Day Will Look Like
Handle customer interactions (calls, chats, emails) in a fast‑paced environment.
Identify upselling opportunities and close deals to meet sales and commission targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40‑hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key Expectations to Succeed
Commissioned sales experience highly preferred.
Unwavering customer focus.
Strong work ethic.
Adaptability.
Problem‑solving skills.
Attention to detail.
Joining Our Team Comes with Amazing Perks and Benefits
Medical/Dental/Vision coverage.
401(k) plan.
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T home phone.
Tuition reimbursement program.
Paid time off and holidays – 1 week of PTO after 6 months and 2 weeks after the first year; additional PTO based on bargaining group.
Paid parental leave.
Additional sick leave beyond state and local law (unprotected).
Adoption reimbursement.
Disability benefits (short‑term and long‑term).
Life and accidental death insurance.
Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal.
Employee assistance program (EAP).
Extensive employee wellness programs.
Work From Home/Hybrid Requirements
Verified internet service with a minimum of 12 mb upload speed and 18 mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you’ll need (keyboard, monitor, computer, mobile device, etc.).
Your workspace must meet WFH standards (technical, security, physical, noise levels, Clean Desk policy, etc.) and you’ll participate in workspace audits (remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable during established work schedules and shifts, comply with technical support processes, organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!
Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
San Antonio, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair‑chance employer and does not initiate a background check until an offer is made.
#J-18808-Ljbffr