ManpowerGroup
Our client, a leading organization in the customer service industry, is seeking a Customer Service professional to join their team. As a Customer Service representative, you will be an integral part of the Customer Support Department supporting customer engagement and satisfaction initiatives. The ideal candidate will demonstrate excellent communication skills, a proactive attitude, and strong organizational abilities, which will align successfully within the organization.
Job Title Customer Service
Location Fort Lauderdale, FL
Pay Range $16.50
Shift Varied shifts
What's the Job?
Respond to incoming calls from customers and provide accurate information regarding Bosch MCG program
Maintain accurate customer records and notes in respective systems to support the program
Develop customer relationships that contribute to business objectives and promote customer loyalty
Research and resolve customer questions and issues to ensure customer satisfaction and retention
Process tickets using a web-based system to elevate customer issues as needed
What's Needed?
Minimum of High School Diploma
0-2 years of experience working in a call center environment
Excellent communication skills, both verbal and written
Proficient in Microsoft Office and web-based applications
Knowledge about brand loyalty and concierge services
What's in it for me?
Opportunity to work in a dynamic and supportive environment
Develop valuable customer service skills
Be part of a reputable organization committed to employee growth
Engage in meaningful work that makes a difference for customers
Potential for career advancement within the organization
Upon completion of waiting period associates are eligible for
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national *origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status or any other basis protected by applicable law.
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Job Title Customer Service
Location Fort Lauderdale, FL
Pay Range $16.50
Shift Varied shifts
What's the Job?
Respond to incoming calls from customers and provide accurate information regarding Bosch MCG program
Maintain accurate customer records and notes in respective systems to support the program
Develop customer relationships that contribute to business objectives and promote customer loyalty
Research and resolve customer questions and issues to ensure customer satisfaction and retention
Process tickets using a web-based system to elevate customer issues as needed
What's Needed?
Minimum of High School Diploma
0-2 years of experience working in a call center environment
Excellent communication skills, both verbal and written
Proficient in Microsoft Office and web-based applications
Knowledge about brand loyalty and concierge services
What's in it for me?
Opportunity to work in a dynamic and supportive environment
Develop valuable customer service skills
Be part of a reputable organization committed to employee growth
Engage in meaningful work that makes a difference for customers
Potential for career advancement within the organization
Upon completion of waiting period associates are eligible for
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national *origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status or any other basis protected by applicable law.
#J-18808-Ljbffr