ManyChat, Inc. is hiring: Social Media Manager, TikTok in Austin

Overview We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide. Manychat is a leading Chat Marketing platform. You’re joining a fast-paced, creative marketing team that values authentic, on-trend, and outcomes-focused content. Role You’ll be the TikTok Social Media Manager responsible for strategy, content creation, posting, community energy, and growth. You’ll collaborate with the social team to boost campaigns, bring fresh ideas, and ensure our product shines on the For You Page in a way that’s authentic, fun, and on-trend. If you’ve been a creator yourself, you’ll bring sharp edits, punchy hooks, trends, and a balance of entertainment and value. Responsibilities Own and manage Manychat’s TikTok channel from strategy to execution. Create original short-form video content that aligns with our brand voice and resonates with our target audience. Stay on top of TikTok trends, sounds, and formats — proactively pitch ideas to jump on them in a relevant way. Edit and publish videos with strong hooks, storytelling, and pacing. Collaborate with the social media team on campaigns, launches, and cross-platform storytelling. Highlight and demonstrate Manychat’s product features in creative, engaging ways. Engage with our TikTok audience — responding to comments, dueting, and stitching where relevant. Track weekly performance metrics and optimize content based on data and insights. Maintain a consistent posting schedule and content pipeline. Qualifications Proven experience managing and growing a TikTok account (personal brand, client, or company). Strong video production and editing skills (CapCut, Adobe Premiere Rush, or similar). Deep understanding of TikTok’s algorithm, analytics, and culture. Experience as a content creator and/or knowledge of the influencer industry and creator economy. Ability to work independently, pivot quickly, and deliver on tight deadlines. Creative storytelling skills with a knack for balancing entertainment and education. Familiarity with social media analytics tools. Benefits & Culture Annual professional development reimbursement for conferences, online courses, and other relevant resources. Comprehensive medical, dental, and vision coverage for you and your dependents. Hybrid work and generous leave options to prioritize work-life balance. In-office perks, including free meals and snacks. Company-funded sport activities, annual offsites and team-building events. Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical or mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. #J-18808-Ljbffr