Buckeye Complete Auto
Buckeye Complete Auto is hiring: Automotive Service Manager / Writer Manager in
Buckeye Complete Auto, Westerville, OH, US, 43082
Overview Buckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front-of-house operations at one of our growing locations.
This role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people-focused repair shop environment.
You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back-office role.
Key Responsibilities Lead daily front-of-house operations in a busy automotive repair shop
Manage and coach service advisors on customer service and sales
Ensure shop systems, SOPs, and standards are consistently followed
Own customer communication and expectation management
Partner with the Operations Manager to drive performance and stability
Create a calm, organized, and accountable shop environment
What You Own Store performance and results
Front-of-house leadership and execution
Customer satisfaction and trust
Advisor development and accountability
Process discipline and consistency
You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here.
Compensation & Growth Total Compensation Range: $85,000–$115,000+ annually
Structure: 60% salary / 40% performance-based
Performance tied to gross profit and store health
Built to reward leadership, stability, and long-term thinking
Qualifications Prior automotive service management experience
Strong leadership and communication skills
Proven ability to own results and develop people
High integrity and accountability
Comfortable working directly with customers daily
About Buckeye Complete Auto Care Buckeye Complete Auto Care is a family-owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership.
If you are looking for a shop where expectations are clear and support is real, we would like to talk.
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