Bilingual Customer Service Specialist - English/Spanish

A leading insurance agency in Dallas is looking for a Bilingual Customer Service Representative to join their Member Services team. This full-time position requires someone with at least 3 years of customer service experience and fluency in both English and Spanish. You will provide exceptional support to members, addressing inquiries across various communication channels. Strong critical thinking and interpersonal skills are essential for this role, as well as the ability to remain calm under pressure. Flexibility to work evenings and weekends is needed. #J-18808-Ljbffr