Military, Veterans and Diverse Job Seekers
Sr. Store Protection Specialist (Sr. SPS)
Military, Veterans and Diverse Job Seekers, Oakland, California, United States, 94616
Sr. Store Protection Specialist (Sr. SPS)
About the job Sr. Store Protection Specialist (Sr. SPS)
ESSENTIAL FUNCTIONS
Partners with ALPM and RISC to monitor Store and Corporate level reporting to identify possible external theft activity and trends in store
Monitors entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity
Identifies and interacts with Customers exhibiting behaviors that demonstrate the intent to cause loss or commit fraud
Identifies theft indicators and utilizes intelligence to validate external theft incidents
Reports and provides supporting evidence of external theft incidents to ALPM and RISC
Upon approval from the ALPM, responsible for coordinating with law enforcement to resolve external theft incidents
Maintaining a Safe & Secure Environment
Partners with local law enforcement to respond to safety and security incidents
Practices safe behaviors when interacting with Customers and Associates
Alerts management to safety hazards and risks observed (i.e. blocked emergency exits, blocked electrical panels, etc.)
Responsible for coordinating with law enforcement to issue and enforce trespasses with prior approval
Minimizing Operational Shortage
Alerts management to observed operational gaps driving external theft (i.e. fitting room, front end, building security, etc.)
Developing Great Teams & Partnerships
Regularly communicates and provides detailed incident recaps to ALPM and RISC
Builds partnership and collaborates with local law enforcement to resolve external theft cases upon approval
Partners and collaborates with store leadership and operational partners. May include, but not limited to, feedback, conference calls, meetings, store visits, etc.
Executes other duties as assigned to support Loss Prevention initiatives.
COMPETENCIES
Manages Work Processes
Business Acumen
Leading by Example
Plans, Aligns & Prioritizes
Communicates Effectively
Building Talent
Ensures Accountability and Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED
High School education or equivalent required, AA degree preferred.
Demonstrated ability to work effectively both independently and within a team in a fast-paced environment
Ability to collaborate effectively with internal and external partners including law enforcement
Strong written and oral communication skills
Demonstrated ability to build and maintain working relationships with associates at all levels of the organization
Demonstrated ability to effectively problem solve with the proper sense of urgency
Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing as required
Ability to make quality judgment in little to no response time
Experience in Loss prevention, security, or retail preferred
Candidates with current and valid security guard registration card preferred
Successful completion of Senior Store Protection Specialist training, as applicable, can act as an advantage
#J-18808-Ljbffr
ESSENTIAL FUNCTIONS
Partners with ALPM and RISC to monitor Store and Corporate level reporting to identify possible external theft activity and trends in store
Monitors entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity
Identifies and interacts with Customers exhibiting behaviors that demonstrate the intent to cause loss or commit fraud
Identifies theft indicators and utilizes intelligence to validate external theft incidents
Reports and provides supporting evidence of external theft incidents to ALPM and RISC
Upon approval from the ALPM, responsible for coordinating with law enforcement to resolve external theft incidents
Maintaining a Safe & Secure Environment
Partners with local law enforcement to respond to safety and security incidents
Practices safe behaviors when interacting with Customers and Associates
Alerts management to safety hazards and risks observed (i.e. blocked emergency exits, blocked electrical panels, etc.)
Responsible for coordinating with law enforcement to issue and enforce trespasses with prior approval
Minimizing Operational Shortage
Alerts management to observed operational gaps driving external theft (i.e. fitting room, front end, building security, etc.)
Developing Great Teams & Partnerships
Regularly communicates and provides detailed incident recaps to ALPM and RISC
Builds partnership and collaborates with local law enforcement to resolve external theft cases upon approval
Partners and collaborates with store leadership and operational partners. May include, but not limited to, feedback, conference calls, meetings, store visits, etc.
Executes other duties as assigned to support Loss Prevention initiatives.
COMPETENCIES
Manages Work Processes
Business Acumen
Leading by Example
Plans, Aligns & Prioritizes
Communicates Effectively
Building Talent
Ensures Accountability and Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED
High School education or equivalent required, AA degree preferred.
Demonstrated ability to work effectively both independently and within a team in a fast-paced environment
Ability to collaborate effectively with internal and external partners including law enforcement
Strong written and oral communication skills
Demonstrated ability to build and maintain working relationships with associates at all levels of the organization
Demonstrated ability to effectively problem solve with the proper sense of urgency
Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing as required
Ability to make quality judgment in little to no response time
Experience in Loss prevention, security, or retail preferred
Candidates with current and valid security guard registration card preferred
Successful completion of Senior Store Protection Specialist training, as applicable, can act as an advantage
#J-18808-Ljbffr