AdventHealth
Manager of Payer Relations & Contracting-PHSO
Schedule:
Full time
Shift:
Day (United States of America)
Address:
2600 LUCIEN WAY, MAITLAND, Florida, 32751
Benefits and Perks:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description
Principal Duties and Job Responsibilities:
Serve as the primary relationship leader for payer and client partnerships within the PHSO network.
Coordinate and facilitate workgroups to drive contract performance and develop strategies in collaboration with workstream owners and clients.
Act as the escalation point and liaison between PHSO operations, legal, IT, and payer/client organizations for all strategic workstreams and contract execution.
Direct the Account Management team to proactively identify and help resolve issues, escalations, and opportunities affecting contract performance and success, and client services.
Collaborate with executives and cross‑functional teams to align Account Management’s role with business growth, client satisfaction, and service delivery excellence.
Develop scalable frameworks for contract implementation and workflow standardization.
Direct the design and rollout of process improvement initiatives using Lean and Six Sigma methodologies.
Coordinate and lead governance meetings, steering committees, and executive briefings.
Maintain visibility across project pipelines and facilitate resource prioritization and capacity planning.
Proactively provide structured reporting and performance updates to senior leadership.
Manage the recruitment, development, and coaching of Account Management and Business Relations staff.
Knowledge, Skills, And Abilities Required:
Excellent interpersonal, oral, and written communication skills.
Exceptional organization skills to manage multiple tasks and deadlines.
Ability to work independently and lead teams focused on specific work streams of large projects.
Ability to develop positive working relationships with members of multiple teams.
Executive Presence and Strategic Influence.
Cross-functional Team Leadership.
Process Engineering and Change Management.
Advanced Written and Verbal Communication.
Relationship Development and Stakeholder Engagement.
Comprehensive knowledge and understanding of business and clinical operations and subject matter expertise on value-based care, care management, and analytics.
Data‑driven Problem Solving, Critical Thinking, and Decision-Making.
Knowledge of medical technology, terminology, documentation and coding, clinical operations, and factors impacting the transformation into value-based care.
Qualification Requirements:
Educational background: Bachelor's (Required), Master's (Preferred)
Pay Range:
$83,699.48 - $155,693.55
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Seniority level:
Not Applicable
Employment type:
Full-time
Job function:
Other
Industries:
Hospitals and Health Care
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Full time
Shift:
Day (United States of America)
Address:
2600 LUCIEN WAY, MAITLAND, Florida, 32751
Benefits and Perks:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description
Principal Duties and Job Responsibilities:
Serve as the primary relationship leader for payer and client partnerships within the PHSO network.
Coordinate and facilitate workgroups to drive contract performance and develop strategies in collaboration with workstream owners and clients.
Act as the escalation point and liaison between PHSO operations, legal, IT, and payer/client organizations for all strategic workstreams and contract execution.
Direct the Account Management team to proactively identify and help resolve issues, escalations, and opportunities affecting contract performance and success, and client services.
Collaborate with executives and cross‑functional teams to align Account Management’s role with business growth, client satisfaction, and service delivery excellence.
Develop scalable frameworks for contract implementation and workflow standardization.
Direct the design and rollout of process improvement initiatives using Lean and Six Sigma methodologies.
Coordinate and lead governance meetings, steering committees, and executive briefings.
Maintain visibility across project pipelines and facilitate resource prioritization and capacity planning.
Proactively provide structured reporting and performance updates to senior leadership.
Manage the recruitment, development, and coaching of Account Management and Business Relations staff.
Knowledge, Skills, And Abilities Required:
Excellent interpersonal, oral, and written communication skills.
Exceptional organization skills to manage multiple tasks and deadlines.
Ability to work independently and lead teams focused on specific work streams of large projects.
Ability to develop positive working relationships with members of multiple teams.
Executive Presence and Strategic Influence.
Cross-functional Team Leadership.
Process Engineering and Change Management.
Advanced Written and Verbal Communication.
Relationship Development and Stakeholder Engagement.
Comprehensive knowledge and understanding of business and clinical operations and subject matter expertise on value-based care, care management, and analytics.
Data‑driven Problem Solving, Critical Thinking, and Decision-Making.
Knowledge of medical technology, terminology, documentation and coding, clinical operations, and factors impacting the transformation into value-based care.
Qualification Requirements:
Educational background: Bachelor's (Required), Master's (Preferred)
Pay Range:
$83,699.48 - $155,693.55
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Seniority level:
Not Applicable
Employment type:
Full-time
Job function:
Other
Industries:
Hospitals and Health Care
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