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Penn National Insurance

Small Business Commercial Lines Underwriter

Penn National Insurance, Greensboro, North Carolina, us, 27497

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Small Business Commercial Lines Underwriter Join to apply for the Small Business Commercial Lines Underwriter role at Penn National Insurance.

Come see why people love working at Penn National Insurance! We have an excellent opportunity for a Small Business Commercial Lines Underwriter to join our Greensboro, NC team. This is a hybrid position reporting to our Greensboro, NC office.

Job Description The Small Business Commercial Lines Underwriter analyzes information, developments, and trends on new and renewal accounts with premiums up to $25,000 to determine the risks associated with insuring the accounts. Within this segment of business, automated underwriting edits enable the routine/low risk accounts to be processed without underwriter involvement – leaving only the accounts with conditions requiring extra scrutiny for the Commercial Small Business Unit Underwriter to review and determine risk acceptability while ensuring compliance with established underwriting strategies and regulatory requirements. The Small Business Commercial Lines Underwriter exercises their authority to decide whether to offer, continue, modify, or reject insurance; finalizing the amounts and types of coverage; and determining the appropriate premiums. This position builds relationships with assigned agents to generate quoting activity.

Competencies and Essential Duties of the Small Business Commercial Lines Underwriter Business Acumen

Reviews new business, renewals, endorsements, and quote requests to determine acceptability using established underwriting authority and company guidelines.

Communicates underwriting decisions, techniques, and interpretation of policy forms and coverages with agents and company personnel regarding risk acceptability, incomplete information, etc.

Provides feedback to the Underwriting Manager and designated Territory Manager on quality of submissions and interactions with agency personnel.

Communicates underwriting and marketing philosophy or practices to agents and assists with education/training issues within agency.

Documents the underwriting files where required, including the actions taken, reasons for decisions, and any follow-up diary needed.

Provides input to the Branch Management team about individual agency underwriting performance (i.e., Agency Review meeting, Quarterly Results Management meeting, etc.).

Embraces Data Analytics

Applies data to solve common business problems.

Compiles, manipulates, and analyzes data of varying complexity.

Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use.

Negotiation

Visits agencies with the designated Territory Manager to discuss underwriting matters, assist in the development of new business, and to strengthen agency relations.

Responds to Insurance Department complaints and attend periodic hearings.

Results Oriented

For more complex risks that fall outside of Straight Through Processing, provides additional scrutiny with regard to exposure and coverage analysis in order to determine acceptability.

Travels independently to visit agencies as necessary.

Drives profitable new business growth.

Time & Priority Management

Provides ongoing support to Sr. TM and/or middle market underwriter on non-risk selection and pricing decisions.

Supports special underwriting projects and initiatives. These may include, but not limited to, loss prevention, targeted re-underwriting programs, and book rollovers.

Decision Making

Establishes appropriate account pricing in accordance with established underwriting authority and company guidelines.

Orders and/or analyzes loss control reports, financial reports, MVRs, and other underwriting reports.

Evaluates the need for and secure appropriate facultative reinsurance in accordance with established company guidelines.

Contributes to the development of company underwriting policy, procedures, and guidelines to assure they reflect current market conditions and contribute to the attainment of division goals.

Performs various projects requested or assigned by the Underwriting Manager.

Special Relationships of the Small Business Commercial Lines Underwriter

This position reports to the Underwriting Manager.

Direct contact with various levels of underwriting, loss control, premium audit, and claims personnel.

Direct contact with agents and insureds.

Qualifications for the Small Business Commercial Lines Underwriter Education/Credentials

4‑year degree or equivalent work experience or continuing education in specialized insurance courses such as IIA & AU preferred.

Experience

Successful completion of Commercial Lines Underwriter Trainee curriculum; or 1 to 3 years in a relevant property/casualty underwriting position such as a Commercial Lines Assistant Underwriter, etc., preferred.

Technical/Professional Knowledge

Good working knowledge of underwriting and pricing risks.

Good working knowledge of company underwriting standards and philosophy.

Good working knowledge of all insurance coverages.

Good math aptitude.

Excellent research, analytical and problem‑solving skills.

Excellent oral and written communication skills.

Good PC skills, with an emphasis on Microsoft Office Suite; along with demonstrated proficiency in all supplied desktop tools including the automated underwriting and email systems.

Job Requirements (as required by ADA – Americans with Disabilities Act)

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Must be able to see and effectively use a computer monitor.

Must be able to operate a computer, keyboard and applicable printers and other general office equipment.

Must be able to access and enter information accurately using automated systems.

Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.

Must be able to present information to individuals and groups.

Must be able to interpret and apply concepts that may or may not be based upon established guidelines.

Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Must have a valid driver’s license and be able to operate a motor vehicle.

Must be able to travel with overnight stays as required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800‑368‑4764, or through email, HRBusinessPartner@pnat.com.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Insurance

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