Intercontinental Exchange (ICE)
Mortgage Tech Client Support Specialist II
Intercontinental Exchange (ICE), Jacksonville, Florida, United States, 32290
A financial technology company in Jacksonville is seeking a Client Support Specialist (Client Server) II to provide technical and business support for ICE Mortgage Technology products. The ideal candidate will resolve complex customer issues, maintain customer satisfaction, and possess extensive mortgage servicing experience. Responsibilities include applying domain expertise, managing case backlogs, and mentoring team members. This is an opportunity to work in a dynamic environment with a focus on customer-centric solutions.
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