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Comcast

Xfinity Field Sales Direct Sales Representative (XFS Rep)

Comcast, Romeoville, Illinois, United States, 60446

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Xfinity Field Sales Direct Sales Representative (XFS Rep) Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.

Job Summary This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes extensive product knowledge and sales experience.

Core Responsibilities

Showcasing Comcast product expertise and promoting/selling to customers by door‑to‑door canvassing in assigned area

Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns

Communicating and developing rapport with customers effectively; evaluating individual customers' existing and potential product needs and making recommendations

Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers

Evaluating offers from other companies and framing a response to showcase the advantages of Comcast

Meeting the physical requirements of the job including the ability to walk and/or travel door‑to‑door for considerable distances in all types of weather conditions

Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law

Consistent exercise of independent judgment and discretion in matters of significance

Regular, consistent and punctual attendance; must be able to work nights and weekends, variable schedules and overtime as necessary

Other duties and responsibilities as assigned

Expectations for All Employees

Understand our Operating Principles; make them the guidelines for how you do your job

Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences

Win as a team – make big things happen by working together and being open to new ideas

Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

Drive results and growth

Support a culture of inclusion in how you work and lead

Do what's right for each other, our customers, investors and our communities

Skills Workplace Organization; Persuasion; Adaptability; Self‑Motivation; Critical Thinking; Problem Solving; Communication; Resilience; Professional Integrity

Compensation Base Pay: $47,500.00 Target Compensation (Base Pay plus Targeted Commission): $87,250.00 Overachievement may result in additional commission

Education and Experience High School Diploma / GED Relevant Work Experience: 2–5 Years

Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is an equal opportunity workplace and will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.

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