Klaviyo Inc.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Sales Manager, Mid-Market Hybrid Role Requirement:
Boston, MA (In-Office 3x/Week)
Team:
Sales – Mid-Market
About the Role At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing. Klaviyo is seeking a Mid-Market Sales Manager to lead a team of hybrid Account Executives responsible for both net-new customer acquisition and expansion within existing accounts.
Mid-Market is a critical growth segment for Klaviyo and plays an important role in our continued move upmarket. The team operates across a wide range of deal types, from high-velocity run-rate opportunities to larger, more complex multi-product deals. Success in this role requires strong judgment, prioritization, and execution discipline.
This role is for leaders who consistently raise the bar on talent, execution, and accountability. You will be expected to make clear tradeoffs across velocity and complexity, coach to root causes rather than symptoms, and hold yourself and your team to measurable performance standards. The impact of this role is highly visible, and success depends on ownership, clarity, and comfort operating without ambiguity.
What You’ll Do
Lead, coach, and develop a team of hybrid Account Executives across net-new and expansion motions
Develop reps into consistent top performers with a clear focus on skill development, deal execution, and accountability
Coach across a spectrum of deal types, including high-velocity run-rate opportunities and larger complex deals in the $500K–$1M+ range that involve multiple stakeholders, products, and internal teams
Support multi-product selling by helping reps position the right solutions, align products to customer needs, and expand relationships over time as customer value increases
Own territory strategy and account planning to ensure reps prioritize the right accounts, balance prospecting with expansion, and manage time effectively across a mixed book of business
Diagnose performance using leading indicators, identify points of leverage, and take decisive action to improve results
Use AI and data to improve deal inspection, coaching effectiveness, forecast accuracy, and overall sales efficiency
Partner closely with Marketing, Product, Solutions Engineering, Legal, Finance, RevOps, Enablement, Partnerships, and senior sales leadership to drive successful outcomes
Partner with BDR leadership to ensure consistent pipeline generation and sufficient coverage on a rolling basis to achieve targets
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.
Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.
Who You Are:
A proven track record of developing sales reps into top performers
Experience managing hybrid sales motions that include both net-new acquisition and expansion
Experience operating in high-velocity sales environments while also supporting complex high-value deals
Strong understanding of multi-product selling, territory management, and account planning
Demonstrated ability to diagnose performance issues and act on points of leverage
Experience working cross-functionally in complex deal environments
Comfort using AI tools to drive efficiency, improve execution, and enable seller success
Required experience using MEDDPICC to inspect deals, coach execution, and drive forecast accuracy
Required Experience
4+ years of experience as a Mid-Market, Enterprise, or Strategic Account Executive
Proven track record as a consistent top sales performer
2+ years of sales management experience, preferably in mid-market or enterprise sales
Experience selling or managing within a multi-product software environment
Background in high-growth SaaS or modern software sales organizations preferred
MarTech experience is a plus
What Success Looks Like Within 12 months, you will have built a team that delivers predictable results across both net-new and expansion and can clearly explain why they are winning or losing deals. Performance will be driven by skill development, execution quality, and disciplined prioritization rather than volume alone. Pipeline quality and forecast accuracy will improve without sacrificing velocity. Territory and account planning will become a clear competitive advantage. Your team’s results and operating standards will be visible benchmarks within Mid-Market and beyond, and you will be recognized as a high-leverage people leader who helps shape how Klaviyo continues to move upmarket.
Base Pay Range For US Locations:
$156,000 — $156,000 USD
Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klavy is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
Sales Manager, Mid-Market Hybrid Role Requirement:
Boston, MA (In-Office 3x/Week)
Team:
Sales – Mid-Market
About the Role At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing. Klaviyo is seeking a Mid-Market Sales Manager to lead a team of hybrid Account Executives responsible for both net-new customer acquisition and expansion within existing accounts.
Mid-Market is a critical growth segment for Klaviyo and plays an important role in our continued move upmarket. The team operates across a wide range of deal types, from high-velocity run-rate opportunities to larger, more complex multi-product deals. Success in this role requires strong judgment, prioritization, and execution discipline.
This role is for leaders who consistently raise the bar on talent, execution, and accountability. You will be expected to make clear tradeoffs across velocity and complexity, coach to root causes rather than symptoms, and hold yourself and your team to measurable performance standards. The impact of this role is highly visible, and success depends on ownership, clarity, and comfort operating without ambiguity.
What You’ll Do
Lead, coach, and develop a team of hybrid Account Executives across net-new and expansion motions
Develop reps into consistent top performers with a clear focus on skill development, deal execution, and accountability
Coach across a spectrum of deal types, including high-velocity run-rate opportunities and larger complex deals in the $500K–$1M+ range that involve multiple stakeholders, products, and internal teams
Support multi-product selling by helping reps position the right solutions, align products to customer needs, and expand relationships over time as customer value increases
Own territory strategy and account planning to ensure reps prioritize the right accounts, balance prospecting with expansion, and manage time effectively across a mixed book of business
Diagnose performance using leading indicators, identify points of leverage, and take decisive action to improve results
Use AI and data to improve deal inspection, coaching effectiveness, forecast accuracy, and overall sales efficiency
Partner closely with Marketing, Product, Solutions Engineering, Legal, Finance, RevOps, Enablement, Partnerships, and senior sales leadership to drive successful outcomes
Partner with BDR leadership to ensure consistent pipeline generation and sufficient coverage on a rolling basis to achieve targets
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.
Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas.
Who You Are:
A proven track record of developing sales reps into top performers
Experience managing hybrid sales motions that include both net-new acquisition and expansion
Experience operating in high-velocity sales environments while also supporting complex high-value deals
Strong understanding of multi-product selling, territory management, and account planning
Demonstrated ability to diagnose performance issues and act on points of leverage
Experience working cross-functionally in complex deal environments
Comfort using AI tools to drive efficiency, improve execution, and enable seller success
Required experience using MEDDPICC to inspect deals, coach execution, and drive forecast accuracy
Required Experience
4+ years of experience as a Mid-Market, Enterprise, or Strategic Account Executive
Proven track record as a consistent top sales performer
2+ years of sales management experience, preferably in mid-market or enterprise sales
Experience selling or managing within a multi-product software environment
Background in high-growth SaaS or modern software sales organizations preferred
MarTech experience is a plus
What Success Looks Like Within 12 months, you will have built a team that delivers predictable results across both net-new and expansion and can clearly explain why they are winning or losing deals. Performance will be driven by skill development, execution quality, and disciplined prioritization rather than volume alone. Pipeline quality and forecast accuracy will improve without sacrificing velocity. Territory and account planning will become a clear competitive advantage. Your team’s results and operating standards will be visible benchmarks within Mid-Market and beyond, and you will be recognized as a high-leverage people leader who helps shape how Klaviyo continues to move upmarket.
Base Pay Range For US Locations:
$156,000 — $156,000 USD
Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klavy is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr