Hy-Vee
**Additional Considerations (if any):****-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Department:** Grocery**FLSA**: Non-Exempt**General Function**:Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.**Core Competencies:*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommercePositions that Report to you: None**Primary Duties and Responsibilities**:* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.* Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include)
+ escorting them to the products they’re looking for
+ securing products that are out of reach
+ loading or unloading heavy items
+ making note of and passing along customer suggestions or requests
+ performing other tasks in every way possible to enhance the shopping experience.* Assists store management with gross profit analysis and other management reporting functions.* Ensures inventory information is accurate for monthly inventory.* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.* Maintains special buys to ensure accuracy of parameters in product management applications.* Performs inventory and pricing verification in accordance with Hy-Vee policy.* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.* Ensures obsolete and discontinued inventory is reduced for quick sale.* Monitors excess inventory and works with store management to minimize.* Monitors and reports on damage/unsaleable and implements solutions to reduce them.* Edits and transmits replenishment and ad orders.* Ensures price changes and product information changes for all items are completed in a timely manner.* Assists department managers with questions concerning product management in their department.* Works with DSD vendors, checks in and balances vendor invoices.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.**Education and Experience:**High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.**Physical Requirements:*** Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.**Equipment Used to Perform Job:**Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.**Financial Responsibility**:Responsible for company assets including equipment and merchandise.**Contacts:**Has daily contact with customers, suppliers/vendors and with the general public.**Confidentiality**:Has access to confidential information including store inventory information, item costs, and margins.The anticipated hourly starting wage for this position is $16.00 to $20.00 depending on experience.For information on company benefits visit .Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.***Job Title:** Retail Product & Pricing Specialist #J-18808-Ljbffr
+ escorting them to the products they’re looking for
+ securing products that are out of reach
+ loading or unloading heavy items
+ making note of and passing along customer suggestions or requests
+ performing other tasks in every way possible to enhance the shopping experience.* Assists store management with gross profit analysis and other management reporting functions.* Ensures inventory information is accurate for monthly inventory.* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.* Maintains special buys to ensure accuracy of parameters in product management applications.* Performs inventory and pricing verification in accordance with Hy-Vee policy.* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.* Ensures obsolete and discontinued inventory is reduced for quick sale.* Monitors excess inventory and works with store management to minimize.* Monitors and reports on damage/unsaleable and implements solutions to reduce them.* Edits and transmits replenishment and ad orders.* Ensures price changes and product information changes for all items are completed in a timely manner.* Assists department managers with questions concerning product management in their department.* Works with DSD vendors, checks in and balances vendor invoices.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.**Education and Experience:**High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.**Physical Requirements:*** Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.**Equipment Used to Perform Job:**Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.**Financial Responsibility**:Responsible for company assets including equipment and merchandise.**Contacts:**Has daily contact with customers, suppliers/vendors and with the general public.**Confidentiality**:Has access to confidential information including store inventory information, item costs, and margins.The anticipated hourly starting wage for this position is $16.00 to $20.00 depending on experience.For information on company benefits visit .Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.***Job Title:** Retail Product & Pricing Specialist #J-18808-Ljbffr