Freight Forwarder, Air Export
A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.
Duties and responsibilities include:
- Coordinating the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
- Preparing and processing required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
- Tracking and monitoring shipments, providing regular updates to customers on the status of their shipments
- Managing relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
- Collaborating with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
- Ensuring compliance with all relevant regulations and laws, including customs regulations and trade laws
- All other duties as assigned.
Educational background/work experience:
- Prior experience in freight forwarding, logistics, or a related field is preferred
- Experience in Freight Forwarding is highly desirable
Skills and competencies:
Mathematical skills
- Ability to perform basic mathematical calculations, such as calculating costs and rates
Other skills
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work well under pressure and in a fast-paced environment
Function/market & industry knowledge/business acumen/processes
- Knowledge of air freight logistics and customs regulations
- Understanding of trade laws and regulations
Language skills
- Fluency in English is required
- Knowledge of additional languages is a plus
Computer literacy
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems is preferred
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
The expected base pay is: $20.50 - $27.75/ Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.