Aramark
Front Desk Agent - Powell - Wahweap Resort
The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Greet and provide customer service to guests while anticipating their needs Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Book reservations, rentals, and coordinate registration Operate a register and/or software system to complete cash and credit card transactions. Answers phone calls and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate resolution of guest concerns Communicates closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Previous guest services experience required Previous cash handling experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrate organizational skills, accuracy, and attention to detail The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. Learn more about working here at Page, AZ, US, 86040
The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Greet and provide customer service to guests while anticipating their needs Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Book reservations, rentals, and coordinate registration Operate a register and/or software system to complete cash and credit card transactions. Answers phone calls and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate resolution of guest concerns Communicates closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Previous guest services experience required Previous cash handling experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrate organizational skills, accuracy, and attention to detail The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. Learn more about working here at Page, AZ, US, 86040