Evertz
Overview
We are seeking a skilled and motivated engineer to join our growing team. In this role, you will report to the Senior Manager of the Technical Operations Centre and play a key part in supporting and maintaining complex, cutting‑edge broadcast video systems. This position offers a unique opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution.
Responsibilities
Act as an expert‑level technical advisor or specialist on complex broadcast initiatives.
Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems, and key processes; review system and application logs.
Ensure events are managed until resolution while adhering to incident and SLA guidelines.
Act as single point of contact for multiple support cases simultaneously.
Provide feedback on solution requirements, design specifications, and operational guidelines.
Represent the department and coordinate with peer departments and Evertz broadcast customers to ensure effective delivery of project deliverables.
Establish necessary testing requirements to evaluate proposed designs and validate the technology platform or systems.
Document departmental and technical procedures.
Qualifications
Strong critical‑thinking skills.
Technical diploma, degree, or equivalent broadcast experience (preferred).
Advanced knowledge of installations, upgrades, and troubleshooting in Unix/Linux and Windows environments.
Ability to work in a fast‑paced, dynamic environment with many changing priorities.
Detail oriented with strong analytical and problem‑solving skills.
Strong written and verbal communication skills.
Self‑motivated with the ability to take initiative in identifying and resolving problems independently.
Strong attention to detail and accuracy.
Willingness to relocate to New York and/or surrounding areas to provide long‑term, on‑site technical support to our customers.
Preference for candidates with working knowledge of one or more Evertz platforms.
We Offer
Competitive total compensation package, including benefits.
Employer contribution to 401(k).
Relocation assistance.
Work‑life balance.
Career progression.
Casual work environment.
About Evertz Microsystems
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on‑demand services, WebTV, IPTV, and mobile devices. Evertz delivers complete end‑to‑end broadcast solutions for all aspects of broadcast production, including content creation, distribution and delivery. With over 2,000 employees, Evertz is one of the leaders in the broadcast industry and has a global presence with offices in Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request.
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