Relationship Manager, Business Cards & Payments - Acquisitions (San Francisco)

Overview

Relationship Manager, Business Cards & Payments (Acquisitions) • Territory: San Francisco

Are you a self‑starter, a go‑getter, and a deal maker? Are you disciplined and autonomous? In Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like‑minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.

Our Field Sales teams work with small and mid‑sized business owners to build long‑term relationships and understand their entire B2B wallet. We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line.

Responsibilities

• Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions to positively impact their business
• Learn about local small and mid‑sized businesses and their purchasing needs and behavior
• Analyze the small and mid‑sized business’s total business spend to identify additional opportunities to leverage our products and services
• Build broad and technical product knowledge and an understanding of how client‑side processes should work with our products and services
• Assist the business with incorporating our products into their purchasing platform and bookkeeping software
• Maintain and update CRM systems regarding sales calls, pipelines and closed sales to ensure data compliance
• Acquire net new customers by cold call prospecting; this is not a referral sales model
• Initiate and participate in educational and/or networking events
• Establish relationships with Centers of Influence in order to engage with the local small and mid‑sized business community
• Drive incremental charge volume on the card with new clients

Basic Qualifications

• At least 3 years of sales experience

Preferred Qualifications

• Bachelor’s Degree
• 5 years of outside customer sales experience as an individual contributor, driving new acquisition as well as managing a client portfolio
• 1 year of experience working with small and mid‑sized business customers
• 1 year of experience in the financial industry
• Proficiency using Salesforce.com
• Proficiency using Google Suite (Docs, Sheets, Slides, Gmail)

Salary & Compensation

Estimated salary range: $100,000 - $135,000 for Customer Development Manager. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Equal Opportunity Employer

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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