SONIC Multi-Unit Leader Job Description
SONIC is about having fun while working and gaining a sense of accomplishment. Join fantastic people, enjoy great pay, flexible hours, and a cool uniform.
As a Sonic Multi-Unit Leader, you will manage operations across multiple drive-ins, overseeing General Managers and employees. Your responsibilities include training staff, ensuring quality food, cleanliness, safety, and providing guests with an enjoyable experience. Key duties include:
- Managing, training, and coaching General Managers.
- Assigning employees to meet service standards.
- Overseeing employees in various stations during shifts to ensure standards of food preparation, appearance, and service.
- Ensuring compliance with employee policies and practices.
- Addressing employee issues and policy violations promptly.
- Reviewing work schedules to ensure proper staffing.
- Monitoring cost controls for food, labor, and inventory, taking corrective actions when needed.
- Monitoring vendor performance and taking corrective measures if necessary.
- Auditing employment and payroll records.
- Focusing on guest needs and responding to escalated complaints appropriately.
- Recruting, interviewing, and hiring management staff.
- Approving compensation within company guidelines.
- Preparing operational reports and developing action plans for financial or sales issues.
- Implementing regional marketing plans.
Additional Requirements:
- High school diploma or equivalent; advanced studies preferred.
- At least three years of restaurant management experience, with multi-unit supervision.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Knowledge of recruiting, labor laws, and sanitation regulations.
- Strong leadership, communication, and problem-solving skills.
- Basic computer and accounting skills.
- Ability to work independently and multi-task effectively.
Join us and make the Sonic Drive-In experience sensational! Apply today!
Sonic and its franchise owners are Equal Opportunity Employers.
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