Senior Salesforce Service Cloud Consultant

A leading consulting firm is seeking an experienced Salesforce Solution Consultant to drive configuration best practices and translate business requirements into Salesforce solutions. The ideal candidate will have over 5 years of advanced experience with Salesforce Service Cloud, including CTI integration and Omni-Channel configuration. Strong communication and stakeholder management skills are essential for ensuring an optimal user experience in customer service operations. This role offers a chance to contribute in a diverse and inclusive environment.
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