Enterprise Implementation Consultant, Financial Saas

Enterprise Implementation Consultant, Financial Saas

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Overview

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Implementation at Brex: Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It blends customer empathy, project management, technical expertise, process design, and change management. We take ownership of customers\' long-term success and aim for Brex for life. As strategic advisors, we build trust, drive solutions, and work cross-functionally to make adoption seamless.

Responsibilities

• Lead and project manage end-to-end global enterprise implementations and launches, including scoping outcomes, creating project plans, mobilizing stakeholders, configuring and testing the platform, and overseeing integrations.
• Serve as a strategic consultant by discovering business needs, leading design workshops, and coaching customers on Brex usage.
• Drive customer success and adoption by developing strategies to ramp spending activity and providing global change management planning for communication, training materials, and execution.
• Manage and cultivate customer relationships across senior leaders to day-to-day stakeholders, managing expectations and delivering solutions.
• Act as a cross-functional partner within the Brex account team, collaborating with Sales, Customer Success, and Partnerships to deliver a smooth customer experience.
• Influence product development by adapting to product changes and communicating them to stakeholders, contributing to the product roadmap.
• Build and execute a prioritization strategy for managing multiple high-touch relationships.

Requirements

• 4+ years in customer-facing SaaS or consulting roles, including hands-on global project management or consulting experience with enterprise organizations.
• Deep expertise in the Travel & Expense (T&E) industry preferred, with at least 3+ years of domain experience; experience implementing T&E SaaS solutions is a plus.
• Ability to lead complex customer engagements and manage both technical and non-technical workstreams.
• Exceptional communication and problem-solving skills, with a track record of cross-functional collaboration and delivering customized solutions.
• Proven ability to build customer-centric processes and drive projects to completion with urgency to achieve business outcomes.

Compensation

The expected salary range for this role is $145,544 - $181,930 USD. Final base pay depends on location, skills, experience, market demands, and internal pay parity. Equity and other forms of compensation may be provided as part of a total package.

Please be aware of phishing risks. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Ignore outreach claiming to be from Brex via other sources.

Location

San Francisco Bay Area (Hybrid in-office two days per week; minimum two days in the office, Wednesday and Thursday; starting February 2, 2026, three days per week in the office - Monday, Wednesday, Thursday). Fully remote work up to four weeks per year.