Global CS Strategy & Excellence Leader (Remote/Hybrid)

A leading tech firm is seeking a Senior Director, Business Strategy & Excellence for Customer Success in San Francisco, CA. This role demands over 10 years of relevant experience and a proven ability to lead high-performing teams. Responsibilities include overseeing global Customer Success strategies, managing budgets, and establishing KPIs. Flexibility in work location is offered, with opportunities for on-site, hybrid, or remote work. Competitive salary and benefits package are included.
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