David's Bridal
2 days ago
Be among the first 25 applicants
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BEST. JOB. EVER!
At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit.
Join
a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen—apply today!
Alterations Specialist Overview Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and report to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. They are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.
Essential Job Functions
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, communicating clearly and concisely, adapting style to suit customers, problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver a five‑star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist tasks and meeting customers' emotional and practical needs.
Provide an exceptional service experience to multiple customers at one time and contribute to the store achievement of five‑star customer service.
Proactively address customer concerns with confidence, knowing when to elevate and partner with the leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations, and promote all alteration services and personalization options.
Assist stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store‑standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer, ensuring quality control guidelines are met.
Respond promptly to all customer questions by providing product and service information.
Build long‑term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintain inventory management by processing special orders, pick‑ups, and ensuring first‑quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings, and sewing, steaming, pressing, and spot cleaning of garments to company standards.
Resolve customer service issues swiftly and effectively in compliance with company guidelines.
Support all cash wrap behaviors and process transactions accurately to make every customer feel celebrated.
Maintain the alterations room so it is clean and well‑organized.
Perform duties and tasks as assigned by store management.
Physical Demands
Occasionally required to stand, walk, sit, reach for tools, climb stairs, stoop, kneel, crouch, or crawl; bend, twist and stand; move throughout the store; speak and hear customers. Manual dexterity for POS operation, steaming garments, accessing computers, and initiating or receiving calls.
Ability to lift or move up to 10 pounds. Ability to see up close and at a distance, use peripheral vision, and maintain focus on computers, electronic devices, and phones for long periods.
Education & Credentials
High school diploma or equivalent degree.
1‑2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special‑occasion production environment.
Prior experience with a computerized POS system is a plus.
Part‑Time Benefits Include
Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early
Generous Team Member Discount After First Pay Period
Vision Care
Supplemental Insurances – Critical Illness, Hospital Indemnity, and Accidental Injury
401(k) Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance
Discounts for Mobile
Legal Benefits (MetLife Hyatt Legal Plans)
Pet Insurance
Love Wins When Love Is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David’s Bridal encourages applications from all qualified candidates. We have a great record of accommodating persons with disabilities. Contact Human Resources at
humanresources@dbi.com
or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to position offered, location, training, and/or experience, and internal equity. This base pay range of $15‑18.75/hr is specific to the state in which this role is posted and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Seniority level
Entry level
Employment type
Part‑time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail
Referrals increase your chances of interviewing at David's Bridal by 2x
Sellersburg, IN $23.00‑$34.00 3 months ago
Mount Washington, KY $23.00‑$34.00 3 months ago
Sign in to set job alerts for “Tailor” roles. Sellersburg, IN $20.00‑$31.26 2 months ago
Mount Washington, KY $20.00‑$31.26 1 month ago
#J-18808-Ljbffr
Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
BEST. JOB. EVER!
At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit.
Join
a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen—apply today!
Alterations Specialist Overview Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and report to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. They are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.
Essential Job Functions
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, communicating clearly and concisely, adapting style to suit customers, problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver a five‑star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist tasks and meeting customers' emotional and practical needs.
Provide an exceptional service experience to multiple customers at one time and contribute to the store achievement of five‑star customer service.
Proactively address customer concerns with confidence, knowing when to elevate and partner with the leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations, and promote all alteration services and personalization options.
Assist stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store‑standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer, ensuring quality control guidelines are met.
Respond promptly to all customer questions by providing product and service information.
Build long‑term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintain inventory management by processing special orders, pick‑ups, and ensuring first‑quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings, and sewing, steaming, pressing, and spot cleaning of garments to company standards.
Resolve customer service issues swiftly and effectively in compliance with company guidelines.
Support all cash wrap behaviors and process transactions accurately to make every customer feel celebrated.
Maintain the alterations room so it is clean and well‑organized.
Perform duties and tasks as assigned by store management.
Physical Demands
Occasionally required to stand, walk, sit, reach for tools, climb stairs, stoop, kneel, crouch, or crawl; bend, twist and stand; move throughout the store; speak and hear customers. Manual dexterity for POS operation, steaming garments, accessing computers, and initiating or receiving calls.
Ability to lift or move up to 10 pounds. Ability to see up close and at a distance, use peripheral vision, and maintain focus on computers, electronic devices, and phones for long periods.
Education & Credentials
High school diploma or equivalent degree.
1‑2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special‑occasion production environment.
Prior experience with a computerized POS system is a plus.
Part‑Time Benefits Include
Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early
Generous Team Member Discount After First Pay Period
Vision Care
Supplemental Insurances – Critical Illness, Hospital Indemnity, and Accidental Injury
401(k) Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance
Discounts for Mobile
Legal Benefits (MetLife Hyatt Legal Plans)
Pet Insurance
Love Wins When Love Is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David’s Bridal encourages applications from all qualified candidates. We have a great record of accommodating persons with disabilities. Contact Human Resources at
humanresources@dbi.com
or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to position offered, location, training, and/or experience, and internal equity. This base pay range of $15‑18.75/hr is specific to the state in which this role is posted and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Seniority level
Entry level
Employment type
Part‑time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail
Referrals increase your chances of interviewing at David's Bridal by 2x
Sellersburg, IN $23.00‑$34.00 3 months ago
Mount Washington, KY $23.00‑$34.00 3 months ago
Sign in to set job alerts for “Tailor” roles. Sellersburg, IN $20.00‑$31.26 2 months ago
Mount Washington, KY $20.00‑$31.26 1 month ago
#J-18808-Ljbffr