Highgate
Highgate Hotels is a leading real estate investment and hospitality management company recognized for its innovation and industry leadership. With a portfolio of bespoke lifestyle hotel brands and contemporary programming, Highgate leverages industry‑leading revenue management tools to maximize asset value and deliver exceptional guest experiences. Corporate offices are located in New York, Chicago, Dallas, London, Miami, and Seattle.
www.highgate.com
Location The Joule Dallas, TX – a Forbes‑four‑star boutique hotel housed in the historic neo‑Gothic landmark at 1530 Main Street, Dallas, TX.
Overview The Server delivers an exceptional experience through refined service, expert menu knowledge, and anticipatory hospitality. The role requires grace, precision, and a strong understanding of luxury service standards, ensuring guests feel genuinely welcomed, attentively cared for, and delighted from arrival to departure.
Responsibilities
Greet guests warmly and professionally, providing an engaging and polished first impression.
Present menus, describe daily features, and guide guests through food and beverage selections.
Encourage upselling or menu items according to guest preferences to maximize average ticket.
Take accurate orders, accommodating dietary restrictions, allergies, and personalized preferences.
Execute elegant table service aligned with luxury dining standards.
Ensure all beverages are delivered with correct timing and presentation.
Maintain immaculate table settings; clear, reset, and prepare tables with precision and efficiency.
Monitor guest satisfaction throughout the experience, anticipating needs and adjusting service accordingly.
Process payments accurately and follow all POS and cash‑handling procedures.
Communicate seamlessly with the culinary, bar, and support teams to ensure flawless service flow.
Uphold cleanliness, organization, and sanitation of the bar seating area, side stations, and service areas.
Perform other duties as requested by management.
Qualifications
High school diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be of legal age to serve alcoholic beverages, according to local state laws.
Flexible and long hours sometimes required.
Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Compensation $55,000.00 – $100,000.00
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www.highgate.com
Location The Joule Dallas, TX – a Forbes‑four‑star boutique hotel housed in the historic neo‑Gothic landmark at 1530 Main Street, Dallas, TX.
Overview The Server delivers an exceptional experience through refined service, expert menu knowledge, and anticipatory hospitality. The role requires grace, precision, and a strong understanding of luxury service standards, ensuring guests feel genuinely welcomed, attentively cared for, and delighted from arrival to departure.
Responsibilities
Greet guests warmly and professionally, providing an engaging and polished first impression.
Present menus, describe daily features, and guide guests through food and beverage selections.
Encourage upselling or menu items according to guest preferences to maximize average ticket.
Take accurate orders, accommodating dietary restrictions, allergies, and personalized preferences.
Execute elegant table service aligned with luxury dining standards.
Ensure all beverages are delivered with correct timing and presentation.
Maintain immaculate table settings; clear, reset, and prepare tables with precision and efficiency.
Monitor guest satisfaction throughout the experience, anticipating needs and adjusting service accordingly.
Process payments accurately and follow all POS and cash‑handling procedures.
Communicate seamlessly with the culinary, bar, and support teams to ensure flawless service flow.
Uphold cleanliness, organization, and sanitation of the bar seating area, side stations, and service areas.
Perform other duties as requested by management.
Qualifications
High school diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be of legal age to serve alcoholic beverages, according to local state laws.
Flexible and long hours sometimes required.
Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Compensation $55,000.00 – $100,000.00
#J-18808-Ljbffr