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The Providence Rink

Ticket Seller - Part-time Seasonal (Winter)

The Providence Rink, Providence, Rhode Island, United States

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City of Providence Parks Department – City Center Rink City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the winter season, The Providence Rink serves over 50,000 ice skating and ice bumper car patrons. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.

The City Center Rink is looking for a seasonal ticket seller position. The staff member will work under the supervision of assistant managers and will report to the City Center Manager.

Opportunities at the City Center are fun, fast paced and challenging. Ticket seller staff should be able to handle high volume customer service and communicate effectively.

Responsibilities Responsibilities include, but are not limited to:

Attend required training dates

Use of Lilypad POS (Point of Sale), ticket selling, customer service, answering phones, and customer communication

Opening and closing the cash drawer

Assist in opening and closing of the facility

Meeting high levels of customer service

Setup bumper car area and bumper cars when needed

Communicate to patrons about the waivers

Communicate with staff and Management via radio

Visually watch ice skating rink for injuries or other challenges

Communicate clearly and positively with all customers and staff

Replenish and restock merchandise and party supplies as needed

Keeping a balanced cash drawer and minimizing mistakes

Maintain a neat, organized, and professional work station at the ticket window

Assist with light cleaning duties related to the ticketing area

Requirements

Evening, weekend hours, and holidays will be included - must be available for 2 holidays at minimum and during School Vacation(s)

Open on Christmas Eve, New Years Eve, & New Years Day

School Vacations are from 12/22/25-1/2/26 & 2/16/26-2/17/26

Experience working with a POS system, handling cash, working in a cash drawer

High volume customer service - Retail or other customer service required

Experience answering phones

Other duties may be assigned

Job Type Part-time

Pay $18.00 per hour starting

Schedule

Day shift

Work Location In person

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