Allstate
Property Adjuster - Field Estimating - Detroit, MI
Allstate, Detroit, Michigan, United States, 48228
Property Adjuster - Field Estimating - Detroit, MI
2 days ago Be among the first 25 applicants At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description
A day in the life of a Field Property Adjuster, and what it takes to do the job. As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses. Your role will include the following hats
The Customer Service Expert – you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always. The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies. The Effective Communicator – you’ll use phone, emails, and sometimes even video chat with customers to help them through a fast, fair, and easy claims process and incorporate a specific approach to claim handling. The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. The Problem Solver – you’ll utilize multiple tools to get the job done in a fast‑paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on, ensuring timely and accurate documentation. Preferred Qualifications
3 years previous experience as an outside adjuster is highly desired. Role includes virtual & on‑site inspections, must be able to settle claims on‑site. Proficiency in using Xactimate and other relevant software for estimating preferred. Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements. Excellent communication and interpersonal skills to provide exceptional customer service. Ability to travel to customers’ homes and handle virtual claims countrywide effectively. Detail‑oriented and organized, with a focus on delivering high‑quality work. Residency within the posted location is mandatory for this role, north or northeast of Metro Detroit. Willing and able to carry a 50‑pound ladder and access up to a 6/12 pitch on either a one‑to‑two‑story roof. Valid driver's license and willingness to travel as part of the job requirements. Training
The training program is designed to help you build a claims foundation and understand the systems and processes in your day‑to‑day work. Ongoing training opportunities for continuous improvement happen regularly on the job. Please note, you will be required to attend 2 weeks of training that will take place in Wheeling, IL. Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor... If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign On Bonus
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. Current employees or candidates who have previously worked for Allstate are not eligible for this sign‑on bonus. Company Car
Based on our Company Car Guidelines, this role qualifies for a company car. Our leadership team determines this based on annual work mileage for this location. Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. Competitive pay with needed support for continuous development and career advancement. Flexibility in scheduling and a time off policy that helps support your work/life balance. Initial and ongoing training to get you proficient in your new role. Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. Skills
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Insurance Claims, Multitasking, Organizing, Working Independently, Xactimate Compensation
Base compensation offered for this role is $56,000–$115,245 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Justification of hiring and equal opportunity statement
Allstate generally does not sponsor individuals for employment‑based visas for this position ... Effective July 1, 2014 … veteran hiring … For jobs in San Francisco ... IF ... To view the “EEO Know Your Rights” poster click “here” … To view the FMLA poster, click “here”. It is the Company’s policy to employ the best qualified individuals available for all jobs … Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Customer Service Industries
Insurance and Financial Services Referrals increase your chances of interviewing at Allstate by 2x. Get notified about new Property Adjuster jobs in
Detroit, MI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
2 days ago Be among the first 25 applicants At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description
A day in the life of a Field Property Adjuster, and what it takes to do the job. As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses. Your role will include the following hats
The Customer Service Expert – you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always. The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies. The Effective Communicator – you’ll use phone, emails, and sometimes even video chat with customers to help them through a fast, fair, and easy claims process and incorporate a specific approach to claim handling. The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. The Problem Solver – you’ll utilize multiple tools to get the job done in a fast‑paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on, ensuring timely and accurate documentation. Preferred Qualifications
3 years previous experience as an outside adjuster is highly desired. Role includes virtual & on‑site inspections, must be able to settle claims on‑site. Proficiency in using Xactimate and other relevant software for estimating preferred. Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements. Excellent communication and interpersonal skills to provide exceptional customer service. Ability to travel to customers’ homes and handle virtual claims countrywide effectively. Detail‑oriented and organized, with a focus on delivering high‑quality work. Residency within the posted location is mandatory for this role, north or northeast of Metro Detroit. Willing and able to carry a 50‑pound ladder and access up to a 6/12 pitch on either a one‑to‑two‑story roof. Valid driver's license and willingness to travel as part of the job requirements. Training
The training program is designed to help you build a claims foundation and understand the systems and processes in your day‑to‑day work. Ongoing training opportunities for continuous improvement happen regularly on the job. Please note, you will be required to attend 2 weeks of training that will take place in Wheeling, IL. Licensing Requirement
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor... If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign On Bonus
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. Current employees or candidates who have previously worked for Allstate are not eligible for this sign‑on bonus. Company Car
Based on our Company Car Guidelines, this role qualifies for a company car. Our leadership team determines this based on annual work mileage for this location. Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. Competitive pay with needed support for continuous development and career advancement. Flexibility in scheduling and a time off policy that helps support your work/life balance. Initial and ongoing training to get you proficient in your new role. Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. Skills
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Insurance Claims, Multitasking, Organizing, Working Independently, Xactimate Compensation
Base compensation offered for this role is $56,000–$115,245 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Justification of hiring and equal opportunity statement
Allstate generally does not sponsor individuals for employment‑based visas for this position ... Effective July 1, 2014 … veteran hiring … For jobs in San Francisco ... IF ... To view the “EEO Know Your Rights” poster click “here” … To view the FMLA poster, click “here”. It is the Company’s policy to employ the best qualified individuals available for all jobs … Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Customer Service Industries
Insurance and Financial Services Referrals increase your chances of interviewing at Allstate by 2x. Get notified about new Property Adjuster jobs in
Detroit, MI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr