Sunridge Assisted Living
Job Title: Assisted Living Server
Job Summary:
The Assisted Living Server is responsible for delivering high-quality dining experiences to residents in accordance with their individual needs and preferences. This position requires excellent customer service skills, attention to detail, and a compassionate approach to serving elderly residents. The server works closely with the dining services team to ensure that meals are served efficiently, residents' dietary requirements are met, and a welcoming atmosphere is maintained.
Key Responsibilities:
Meal Service
Assist residents with menu selection, taking into consideration their dietary restrictions, preferences, and special requests.
Serve meals promptly and courteously, ensuring accuracy in orders and presentation.
Provide assistance to residents who require help with dining, including cutting food, pouring beverages, and any other necessary support.
Customer Service
Maintain a friendly and accommodating demeanor when interacting with residents, families, and staff.
Anticipate residents' needs and respond promptly to any requests or concerns.
Address any complaints or issues regarding dining service with professionalism and empathy.
Sanitation and Safety
Adhere to food safety and sanitation standards at all times, including proper handling of food, cleaning of dining areas, and sanitation of utensils and equipment.
Maintain a clean and organized work environment, including dining rooms, serving stations, and storage areas.
Follow established procedures for handling and storing dietary supplements, medications, and special dietary items.
Teamwork
Collaborate with kitchen staff, dietary aides, and other team members to ensure smooth operation of meal service.
Communicate effectively with colleagues regarding resident preferences, dietary restrictions, and special requests.
Assist with setting up dining areas, preparing trays, and other tasks as needed to support the dining services team.
Qualifications:
High school diploma or equivalent.
Previous experience in food service or customer service preferred.
Knowledge of safe food handling practices and basic culinary techniques.
Strong interpersonal skills and the ability to communicate effectively with elderly residents, families, and staff.
Compassionate attitude and patience when assisting residents with dining needs.
Ability to work efficiently in a fast-paced environment and prioritize tasks as needed.
Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
Ability to stand for extended periods and lift/move objects up to 25 pounds.
Comfortable bending, stooping, and reaching to serve residents and maintain dining areas.
Good manual dexterity for handling utensils, trays, and other dining equipment.
Stamina and energy to work in a dynamic environment with diverse resident needs.
This job description may vary depending on the specific requirements and policies of each assisted living facility, but it provides a comprehensive overview of the typical responsibilities and qualifications for a server position in this setting.
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The Assisted Living Server is responsible for delivering high-quality dining experiences to residents in accordance with their individual needs and preferences. This position requires excellent customer service skills, attention to detail, and a compassionate approach to serving elderly residents. The server works closely with the dining services team to ensure that meals are served efficiently, residents' dietary requirements are met, and a welcoming atmosphere is maintained.
Key Responsibilities:
Meal Service
Assist residents with menu selection, taking into consideration their dietary restrictions, preferences, and special requests.
Serve meals promptly and courteously, ensuring accuracy in orders and presentation.
Provide assistance to residents who require help with dining, including cutting food, pouring beverages, and any other necessary support.
Customer Service
Maintain a friendly and accommodating demeanor when interacting with residents, families, and staff.
Anticipate residents' needs and respond promptly to any requests or concerns.
Address any complaints or issues regarding dining service with professionalism and empathy.
Sanitation and Safety
Adhere to food safety and sanitation standards at all times, including proper handling of food, cleaning of dining areas, and sanitation of utensils and equipment.
Maintain a clean and organized work environment, including dining rooms, serving stations, and storage areas.
Follow established procedures for handling and storing dietary supplements, medications, and special dietary items.
Teamwork
Collaborate with kitchen staff, dietary aides, and other team members to ensure smooth operation of meal service.
Communicate effectively with colleagues regarding resident preferences, dietary restrictions, and special requests.
Assist with setting up dining areas, preparing trays, and other tasks as needed to support the dining services team.
Qualifications:
High school diploma or equivalent.
Previous experience in food service or customer service preferred.
Knowledge of safe food handling practices and basic culinary techniques.
Strong interpersonal skills and the ability to communicate effectively with elderly residents, families, and staff.
Compassionate attitude and patience when assisting residents with dining needs.
Ability to work efficiently in a fast-paced environment and prioritize tasks as needed.
Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
Ability to stand for extended periods and lift/move objects up to 25 pounds.
Comfortable bending, stooping, and reaching to serve residents and maintain dining areas.
Good manual dexterity for handling utensils, trays, and other dining equipment.
Stamina and energy to work in a dynamic environment with diverse resident needs.
This job description may vary depending on the specific requirements and policies of each assisted living facility, but it provides a comprehensive overview of the typical responsibilities and qualifications for a server position in this setting.
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