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Premier Truck Group

Repair Order / Estimate Agent (Entry Level)

Premier Truck Group, Salt Lake City, Utah, United States, 84193

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Winners Work Here!

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre‑eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team? When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistant Programs

Paid Holidays and Paid Time Off

401k Plan with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Estimate Agent Responsibilities Candidate will be responsible for reviewing repair estimates/taking calls from our vast network of vendors across the country for our customers heavy duty vehicles, trailers, and forklifts.

A strong understanding of automotive systems and repair procedures, parts pricing, labor guides, possible warranty considerations, and repair shop procedures/practices in a repair shop either as a technician/service advisor a huge plus, but not required.

Knowledge with Mitchell1 automotive labor guide or equivalent a plus.

Candidate must be able to work in a sometimes fast paced environment while still being accurate and efficient.

Develop working relationships with our customer contacts and vendors and involve them as needed to ensure a smooth flow of information to limit downtime of units.

Communicate directly with customers and vendors when required to clarify repairs or customer questions.

A huge plus if candidate has an education in automotive - prior ASE certifications. (Not required)

Ability to complete work individually or in a team atmosphere.

Hybrid schedule after training period.

Estimate Agent Requirements Experience with Microsoft Office: Word, Excel, and Outlook

Strong communication, organizational, and multi-tasking skills

Automotive/Diesel knowledge preferred, but not necessary

Dispatch experience preferred, but not necessary

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Ready to Join? Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.

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