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Better Talent by Laveer & Co.

Guest Services & Sales Associate

Better Talent by Laveer & Co., Holmes Beach, Florida, us, 34218

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COMPANY OVERVIEW SeaBreeze Vacation is a leading vacation rental management company on beautiful Anna Maria Island. Our portfolio includes beachfront homes, charming cottages, and upscale condos - each designed to deliver memorable guest experiences on Florida’s Gulf Coast.

Our team is known for its hospitality, attention to detail, and genuine care for guests. If you love helping people, enjoy a fast-paced environment, and are energized by a mix of guest service and sales, you’ll thrive here.

POSITION SUMMARY The Guest Services & Sales Associate supports guests from their first inquiry through the end of their stay. You’ll handle inbound and outbound communication, greet guests in the office, answer questions, resolve issues, and help travelers find the perfect SeaBreeze property.

This role reports to the Sales & Reservations Manager and works on-site. Expect a mix of guest communication, sales follow-up, and ensuring each visitor feels welcomed and cared for.

What You’ll Do

Respond promptly and professionally to calls, chats, and emails

Greet office visitors and assist with questions

Support in-house guests before and during their stay

Follow up on sales leads and conduct warm outreach

Recommend property options tailored to guest needs

Make outbound calls to nurture leads and close bookings

Process payments accurately and securely

Maintain organized guest and reservation records

Collaborate with the team to ensure smooth guest experiences

Follow all guest-service and reservations procedures

Complete additional tasks as assigned by management

Requirements

At least 1 year of experience in sales, reservations, hospitality, or customer service

Strong verbal and written communication skills

Ability to build rapport quickly with guests

Tech-savvy with the ability to learn new systems

Well-organized with attention to detail in payments, reservations, and records

Preferred

Experience following up on leads and closing sales opportunities

COMPENSATION & BENEFITS Rate:

$17 / hourly with additional earning opportunities through bonuses/commission

Benefits

Paid time off such as PTO, sick days, and vacation days

Employee recognition programs

Health insurance

Dental insurance

Vision insurance

Schedule Full-time; Must be available for flexible shift work between 9:00 AM and 7:00 PM, including Saturdays

APPLY NOW

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