Ferguson
Senior Sales Support Representative - Commerical
Ferguson, Forked River, New Jersey, us, 08731
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Senior Sales Support Representative - Commercial
role at
Ferguson .
5 days ago Be among the first 25 applicants.
Base Pay Range $23.60/hr - $39.51/hr
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, homes, and businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Schedule:
Monday-Friday 7:30am-4:30pm
Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
1-7 years of commercial/plumbing sales experience is required.
Current market knowledge in commercial-mechanical and plumbing sales is required.
Exhibit strong skills for sales, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast‑paced environment and follow through on commitments.
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical, and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range $23.60 - $39.51
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Ferguson is an equal opportunity employer and as a government contractor complies with 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service and Sales
Industry Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr
Senior Sales Support Representative - Commercial
role at
Ferguson .
5 days ago Be among the first 25 applicants.
Base Pay Range $23.60/hr - $39.51/hr
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, homes, and businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Schedule:
Monday-Friday 7:30am-4:30pm
Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
1-7 years of commercial/plumbing sales experience is required.
Current market knowledge in commercial-mechanical and plumbing sales is required.
Exhibit strong skills for sales, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast‑paced environment and follow through on commitments.
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical, and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range $23.60 - $39.51
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Ferguson is an equal opportunity employer and as a government contractor complies with 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service and Sales
Industry Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr