Life Time
The Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a passionate for health and fitness – we should meet. Work is a team effort, and we are a highly motivated, highly collaborative team; we always win or lose together. We invest in our team members and ensure they have the tools and opportunities to learn, grow and thrive. We offer an incredible benefits package, generous club discounts, and a fully subsidized Signature Life Time Membership. Want to Love Your Life? Join our team.
Position Summary This position provides remote service and technical support to employees at all Life Time locations through email and phone support. Service Desk Agents are often involved in the installation of corporate and club end-user technology, printer and device installation, and troubleshooting.
Job Duties and Responsibilities
Interacts with the IT Advanced Support, Corporate Support and end-users to address issues
Manages call intakes and emails to the Service Desk, prioritizes work, and communicates with end-users or their agents regarding support efforts
Provides support for desktop technologies including, end-user applications, operating systems, hardware, and peripherals
Completes administrative tasks in support of Life Time’s request management processes (access requests, hardware and software requests)
Position Requirements
Associate's Degree in Business or Technology (or related area) or equivalent combinations of education and experience
Must be able to support a flexible schedule (evening and weekend availability if necessary)
Good documentation skills, including the ability to prepare simple documentation are highly desirable
Must be able to work both independently and in a team environment
Must have demonstrated analytical and problem solving skills
Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint
Preferred Requirements
Bachelor's Degree in related field
Relevant certifications
Benefits All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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Position Summary This position provides remote service and technical support to employees at all Life Time locations through email and phone support. Service Desk Agents are often involved in the installation of corporate and club end-user technology, printer and device installation, and troubleshooting.
Job Duties and Responsibilities
Interacts with the IT Advanced Support, Corporate Support and end-users to address issues
Manages call intakes and emails to the Service Desk, prioritizes work, and communicates with end-users or their agents regarding support efforts
Provides support for desktop technologies including, end-user applications, operating systems, hardware, and peripherals
Completes administrative tasks in support of Life Time’s request management processes (access requests, hardware and software requests)
Position Requirements
Associate's Degree in Business or Technology (or related area) or equivalent combinations of education and experience
Must be able to support a flexible schedule (evening and weekend availability if necessary)
Good documentation skills, including the ability to prepare simple documentation are highly desirable
Must be able to work both independently and in a team environment
Must have demonstrated analytical and problem solving skills
Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint
Preferred Requirements
Bachelor's Degree in related field
Relevant certifications
Benefits All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
#J-18808-Ljbffr