Logo
Goddard Riverside Community Center

Full Time Outreach Worker (MOC NWT)

Goddard Riverside Community Center, New York, New York, us, 10261

Save Job

Job Details Job Location : MOC Night Weekend Team - New York, NY 10025

Position Type : Full-Time

Salary Range : $20.64 - $22.97 Hourly

Organization Overview:

The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description:

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59th – W. 110th Street & E. 59th – E. 96th Street, river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.

Purpose of Position:

The Outreach Worker works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position responds to 311 community calls, assists with housing placements, and meets clients “where they are at” utilizing motivational interviewing techniques. The position works in conjunction with MOC teams.

Schedule:

Monday-Sunday

Monday-Friday 9am-5pm

Monday-Friday 4pm-12am

Monday-Friday 11pm-7am

Hourly Rate:

$20.64-$22.97

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties As part of a two-person team, you will:

Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients

Outreach new and current clients in promoting service goals and escorting clients when needed

Respond to special assignments from DHS, Community officials, and other organizations

Communicate and build relationships with community stakeholders

Respond to 311 calls regarding unsheltered individuals

Assess individuals for safety and advocate for additional services when needed

Document client engagements, area reports, and special assignments in MOC and DHS databases

Prepare reports on shift activities and client status

Assist in training of new staff and participate in group trainings for current staff

Drive outreach vehicle

Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times

Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan

Ability to work some holiday shifts required

Other duties as assigned

Qualifications/Educational Requirements

High School diploma required; Bachelor’s degree preferred

Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years)

Skills, Knowledge and Abilities

Experience with persons with mental illness or homelessness preferred

Ability to be flexible in a fast paced work environment

Strong written and verbal skills

Team player

Good judgement

Computer Skills To perform this job successfully, an individual should be:

Proficient in Microsoft Outlook

Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES

Physical Requirements

Frequent walking and standing

Ability to lift up to 30 lbs, including client belongings

Work Environment

Indoors and outdoors; all weathers

Must be able to drive and handle city traffic

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

#J-18808-Ljbffr