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InterContinental Hotels Group

Cocktail Server PT- The Americano

InterContinental Hotels Group, Atlanta, Georgia, United States, 30383

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Responsibilities

Take beverage and food orders from the lobby bar menu.

Check identification of guests to verify age for purchase of alcohol.

Be attentive to guests, anticipating their requests.

Help with set up at the beginning of each shift.

Collect payment for drinks and food served and balance all receipts.

Thorough knowledge of beverage products, menus, and promotions.

Responsible service of alcohol. Know when it is necessary to stop serving a guest.

Handle guest complaints quickly and quietly. Know when to involve supervisor.

Act as bus person when needed.

Be willing to help other servers as needs arise.

Have knowledge of all hotel facilities, services, and hours of operation.

Have knowledge of entertainment and special events scheduled in the hotel.

Adhere to the hotel’s dress code policy.

Must be flexible to work any shift, including weekends and holidays.

Perform other related duties as assigned.

Qualifications

Fitness – you’ll be on your feet most of the day with lots of bending and kneeling.

Strength – sometimes you’ll need to lift, push, and pull big objects like barrels and crates up to 50lbs (23 kg).

Literate – you’ll need a good grasp of reading, writing, and basic maths.

Flexible – night, weekend, and holiday shifts are all part of the job.

Experienced – you’ll know how to prepare a wide range of drinks. Ideally with formal bartending training.

Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.

Articulate – a great communicator, you’ll be warm, welcoming, and easy to talk to.

What We Offer The hourly rate for this role is $10.00 plus tips. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Additional Information

Salary range is the lowest to highest pay scale we believe we would pay for this role at the time of posting. The amount may be modified in the future and depends on factors such as education, experience, location, shift, etc.

No amount of pay is considered wages or compensation until it is earned, vested, and determinable. Bonus, commission, or other compensation remain at the company’s discretion.

If you require reasonable accommodation during the application process, please click here.

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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