Love's Travel Stops
Service Advisor - Truck Care
Love's Travel Stops, Mount Juliet, Tennessee, United States, 37122
Service Advisor – Truck Care
Love's Travel Stops
Benefits
Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% match up to 5%
Medical/Dental/Vision Insurance after 30 days
Competitive Pay
Career Development
Quarterly Bonus Program
Hiring Immediately
About the Role Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key members of management, combining technical and managerial skills to lead service centers and progress toward becoming a Truck Care General Manager. We are seeking a customer‑oriented Service Advisor to be the primary contact between customers and the sales department.
Functions
Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates and sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.
Experience
6 months in customer service or sales preferred.
Valid driver's license with clean safety record.
Pass drug screening and medical exam as per regulations.
Skills and Demands
Excellent communication and interpersonal skills with a customer‑satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee‑vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical demands: Regular talking and hearing; standing, walking, bending, kneeling, stooping, crouching, crawling, climbing; frequent lifting/moving of items over 75 pounds.
Our Culture Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Best Work Award in 2023.
Equal Opportunity Employer Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Company Overview Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family‑owned and operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four‑wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award‑winning culture.
Family of Companies
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston‑based commodities supplier and trader.
Trillium, a Houston‑based alternative fuels expert.
TVC Pro‑driver, a commercial driver’s license (CDL) protection subscription service.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Retail
Contact & Apply Referrals increase your chances of interviewing at Love’s Travel Stops by 2x.
Get notified about new Service Advisor jobs in Mount Juliet, TN.
#J-18808-Ljbffr
Benefits
Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% match up to 5%
Medical/Dental/Vision Insurance after 30 days
Competitive Pay
Career Development
Quarterly Bonus Program
Hiring Immediately
About the Role Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key members of management, combining technical and managerial skills to lead service centers and progress toward becoming a Truck Care General Manager. We are seeking a customer‑oriented Service Advisor to be the primary contact between customers and the sales department.
Functions
Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates and sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.
Experience
6 months in customer service or sales preferred.
Valid driver's license with clean safety record.
Pass drug screening and medical exam as per regulations.
Skills and Demands
Excellent communication and interpersonal skills with a customer‑satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee‑vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical demands: Regular talking and hearing; standing, walking, bending, kneeling, stooping, crouching, crawling, climbing; frequent lifting/moving of items over 75 pounds.
Our Culture Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Best Work Award in 2023.
Equal Opportunity Employer Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Company Overview Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family‑owned and operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four‑wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award‑winning culture.
Family of Companies
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston‑based commodities supplier and trader.
Trillium, a Houston‑based alternative fuels expert.
TVC Pro‑driver, a commercial driver’s license (CDL) protection subscription service.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Retail
Contact & Apply Referrals increase your chances of interviewing at Love’s Travel Stops by 2x.
Get notified about new Service Advisor jobs in Mount Juliet, TN.
#J-18808-Ljbffr