Kappaalphapsi1911
Lending Services Processor - Collateral Lien Release
Kappaalphapsi1911, Memphis, Tennessee, us, 37544
Location:
Onsite at the location in the posting.
SUMMARY The Lending Services Processor is responsible for processing collateral lien release tasks for consumer and commercial loans. The processor prepares lien release documents for various types of collateral including real estate, vehicle titles, UCC filings, stock certificates and saving/CD accounts. The Collateral Lien Release Processor demonstrates high standards for quality, quantity and a high concentration level for protecting the loan assets of the bank. This position will support the Collateral Release and Lien Perfection Team. The Processor also demonstrates a high level of customer service with internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES 30% Productivity: Meets productivity goals within established time frames (measured by Service Level Agreements). Meets our strategic goal of reduction in expenses YOY.
30% Service Quality: Delivers on our service promise in Lending services (measured by Service Level Agreements, customer feedback, error reports)
20% Risk Management: Quality and accuracy (measured by PEM or various auditors). Ensuring sound risk management and internal controls are met
20% Lives Our Company Values: Embraces change and ensures an inclusive, positive work climate, engages with team members.
Areas of responsibility include:
Responsible for ensuring proper preparation of collateral lien release documents within the required SLA time frame
Responsible for processing Consumer and Commercial Paid Loan Reports
Responsible for processing Consumer and Commercial Integrity Reports
Responsible for processing consumer and commercial legacy loan release requests
Responsible for communicating with state and county recording clerk’s offices
Responsible for the accurate placement of collateral release documents in ARX imaging system
Responsible for ensuring First Horizon Bank’s lien is accurately released on the appropriate collateral documents
Responsible for communicating with Third Party vendors
Maintain compliance with policy and procedures
Work with others to ensure that the entire team’s work is within SLA
Work closely with other departments to ensure proper communication
Responsible for procedure/system testing or assisting with procedure writing
Demonstrate a high level of customer service to our internal and external customers
QUALIFICATIONS Education and/or Work Experience Requirements:
High school diploma with 2 – 5 years of experience in lending or related field required. College degree with Loan - Consumer and/or Commercial experience, or experience working with or identifying loan documents preferred but not required.
Knowledge
- General banking products or lending knowledge
Skills
– Strong written and verbal communications skills; Teamwork/Teambuilding skills; General office skills including: typing, filing (alphabetically and numerically), and applicable technology (ARX, ALS, FDR, Hogan, etc.); High attention to detail and concentrate on work in spite of distractions; Strong computer skills (Word, Excel, Outlook); Strong organizational and prioritization skills are needed
Abilities
Ability to follow procedures and to handle multiple tasks
Ability to respond quickly to problem situations
Ability to work efficiently and independently
Ability to work in a fast-paced environment with a high volume of work and minimal errors
Ability to work under pressure and remain calm & pleasant
Ability to work well with others in a team setting but also be accountable for individual tasks
Ability to adapt to frequent change
Ability to prioritize and reprioritize
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More – FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Onsite at the location in the posting.
SUMMARY The Lending Services Processor is responsible for processing collateral lien release tasks for consumer and commercial loans. The processor prepares lien release documents for various types of collateral including real estate, vehicle titles, UCC filings, stock certificates and saving/CD accounts. The Collateral Lien Release Processor demonstrates high standards for quality, quantity and a high concentration level for protecting the loan assets of the bank. This position will support the Collateral Release and Lien Perfection Team. The Processor also demonstrates a high level of customer service with internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES 30% Productivity: Meets productivity goals within established time frames (measured by Service Level Agreements). Meets our strategic goal of reduction in expenses YOY.
30% Service Quality: Delivers on our service promise in Lending services (measured by Service Level Agreements, customer feedback, error reports)
20% Risk Management: Quality and accuracy (measured by PEM or various auditors). Ensuring sound risk management and internal controls are met
20% Lives Our Company Values: Embraces change and ensures an inclusive, positive work climate, engages with team members.
Areas of responsibility include:
Responsible for ensuring proper preparation of collateral lien release documents within the required SLA time frame
Responsible for processing Consumer and Commercial Paid Loan Reports
Responsible for processing Consumer and Commercial Integrity Reports
Responsible for processing consumer and commercial legacy loan release requests
Responsible for communicating with state and county recording clerk’s offices
Responsible for the accurate placement of collateral release documents in ARX imaging system
Responsible for ensuring First Horizon Bank’s lien is accurately released on the appropriate collateral documents
Responsible for communicating with Third Party vendors
Maintain compliance with policy and procedures
Work with others to ensure that the entire team’s work is within SLA
Work closely with other departments to ensure proper communication
Responsible for procedure/system testing or assisting with procedure writing
Demonstrate a high level of customer service to our internal and external customers
QUALIFICATIONS Education and/or Work Experience Requirements:
High school diploma with 2 – 5 years of experience in lending or related field required. College degree with Loan - Consumer and/or Commercial experience, or experience working with or identifying loan documents preferred but not required.
Knowledge
- General banking products or lending knowledge
Skills
– Strong written and verbal communications skills; Teamwork/Teambuilding skills; General office skills including: typing, filing (alphabetically and numerically), and applicable technology (ARX, ALS, FDR, Hogan, etc.); High attention to detail and concentrate on work in spite of distractions; Strong computer skills (Word, Excel, Outlook); Strong organizational and prioritization skills are needed
Abilities
Ability to follow procedures and to handle multiple tasks
Ability to respond quickly to problem situations
Ability to work efficiently and independently
Ability to work in a fast-paced environment with a high volume of work and minimal errors
Ability to work under pressure and remain calm & pleasant
Ability to work well with others in a team setting but also be accountable for individual tasks
Ability to adapt to frequent change
Ability to prioritize and reprioritize
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More – FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
X formerly Twitter
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr