Remote SaaS Churn Leader (Solo/Micro Retention)

A leading communication platform is seeking a Churn Segment Leader in Concord, NH, to implement strategies that enhance customer retention for the Solopreneur and Micro segments. The ideal candidate will drive initiatives, lead cross-functional teams, and communicate findings to executive leadership. A strong background in SaaS, customer analytics, and strategic planning is necessary. The role offers a competitive salary range of $146,700 to $339,300, and requires 10+ years of experience enhancing customer retention metrics. #J-18808-Ljbffr