Zoom
A leading video communications company is seeking a Churn Segment Leader to develop strategies aimed at retaining Solopreneur and Micro customers. This role involves creating initiatives to reduce churn and requires over 10 years of experience in a SaaS environment. Responsibilities include building cross-functional teams, presenting insights to executives, and establishing KPIs for retention efforts. The salary range is between $146,700 and $339,300 depending on qualifications and experience. This position allows for remote work.
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