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The McCullough Agency

Insurance Customer Service Rep

The McCullough Agency, Dayton, Ohio, United States, 45444

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At McCullough Agency, we foster lasting relationships built on service, trust, and personalized attention. Our mission is to exceed client expectations by delivering customized insurance solutions that restore peace of mind during life's unexpected moments. We believe culture is the foundation of success. Here, your contributions are recognized, your growth is supported, and your work is both impactful and rewarding.

We are looking for an Insurance Customer Service Rep who is passionate about helping clients, solving problems, and driving results. This is a hybrid role combining customer service with new business development, ideal for someone who enjoys both building relationships and closing sales.

Base Salary of $35,000-$45,000 (depending on experience) plus commissions with first-year earnings between $45,000 and $65,000

PTO and full health benefits, including dental and vision

Retirement plan (401k) options

If you are motivated, personable, and committed to client success, apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Variable Schedule

Responsibilities

Deliver outstanding customer service through prompt, thoughtful communication

Conduct client consultations to assess insurance needs and recommend solutions

Prospect and follow up on new business opportunities

Quote and sell policies across personal lines

Assist clients with policy changes, questions, and coverage updates

Requirements

Active Property and Casualty insurance license or must be willing to obtain one

Prior experience in insurance service or sales

Strong customer service skills with a solution-oriented mindset

Proven ability to prospect, present, and close new business

Tech-savvy and comfortable using CRMs, email, and other digital tools

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