Transforming Age
Tradition - Community Relations Director Job at Transforming Age in Brooklyn Par
Transforming Age, Brooklyn Park, MN, US
Tradition - Community Relations Director page is loaded## Tradition - Community Relations Directorlocations: Brooklyn Park, MNtime type: Full timeposted on: Posted Todayjob requisition id: JR100355**Location:**MN-Tradition18500 Tessman Farm Rd.**The salary for this role is between $70,000 to $75,000 DOE. We look forward to talking with you about this exciting opportunity!****Tradition,**a **Transforming Age** , and find your happy place here!**Our Community Relations Director:*** Helps drive occupancyand revenue targetsby keeping building at or above budgeted monthly occupancy.* Handles and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and lead management software updates, and closing the sale.* Ensures community and staff back-up scheduling for tours and onsite visits, so that all future resident inquiries are handled in a timely manner* Works closely with the management team on developing and implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales* Compiles a weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week.* Conduct the following networking/outreach activities routinely away from the office: + One on one appointments + Luncheon meetings/presentations + Attend industry related networking meetings + Attend/sponsor industry related expos/conferences + Cold calls/drop by visits + Off-site educational presentations + Public relations opportunities + Consistent follow-up with all networking contacts* Ensures all the steps for the move-in process move forward efficiently including helping potential residents with paperwork, assessments, and move coordination.* Ensures timely follow-up on sales activities. This includes making outbound phone calls, conducting home visits, retours, hosting prospects to events, email exchanges, and texts.* Ensures timely data entry and documentation into lead management software. Maintain "Next steps" scheduleand drive continuous customer care and frequent contact* Identifiesand maintaining key relationships with community and professional sources.* Keeps up-to-date on competition including their strengths, weaknesses and identify ways to overcome any objections by completing a bi-annual comp analysis.* Participates with management teamto assist staff as needed with:Facility upkeep,resident/family communications, facilitation of in-house and sales training and enablement.* Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility.* Performs other duties as assigned.**What you need to succeed:*** Bachelor’s degree with an emphasis in marketing or sales or the equivalent combination of education and experience.* Five years’ experience in marketing and sales is preferred; experience and/or knowledge of the senior living industry.* Previous management experience preferred.* Excellent communication and relationship building skills.* Ability to multi-task and work with multiple projects* Proficiency with Microsoft Office Suite.* A desire and ability to relate to and continue learning about the senior population.* Must possess current driver’s license.* Completion of a background check. Drug screen, TB test, fingerprint, and/or physical may be required depending on state/local guidelines.
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