BioTalent
Engagement Manager – AI, Robotics & Life Sciences
San Francisco, CA | Onsite | Relocation Available
What We’re Building We are building a next-generation Scientific Physical AI platform that combines AI, robotics, and biology to fundamentally change how life science research is done. Our technology helps scientists scale lab work and generate orders of magnitude more data—whether to accelerate drug development or power breakthrough biology foundation models.
This is a bold mission aimed at transforming scientific discovery, and we’re assembling a team of ambitious, high-ownership individuals to make it happen.
The Team
Mission-driven engineers and operators with backgrounds from top technology and engineering organizations
Highly collaborative, fast-moving, and intellectually curious
Opinionated, direct, and thoughtful when debating technical trade-offs
We value trust, empathy, and resolving disagreements quickly
Outside of work, the team enjoys bonding through activities like skiing, go-karting, and shared interests beyond science
The Role As an Engagement Manager, you will own the customer relationship end-to-end—from pre-sale through deployment, expansion, and long-term success.
You will operate at the intersection of science, technology, and business, embedding deeply with customer teams to ensure successful adoption and measurable impact.
Key Responsibilities
Own customer engagements from pre-sale through post-sale deployment and expansion
Embed with customer teams to understand scientific workflows, pain points, and requirements
Translate business and scientific objectives into clear deployment roadmaps, milestones, and success metrics
Move fluidly between high-level strategy and execution-level detail
Anticipate risks, forecast roadblocks, and drive alignment across internal teams
Set the pace and operate with extreme ownership to ensure on-time delivery
Design, track, and optimize customer success metrics to build strong business cases
Build trusted relationships with executive sponsors and act as a strategic thought partner
Develop scalable customer engagement playbooks and feed insights back into product development
What We’re Looking For
Technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field
3+ years in a customer-facing role (management or strategy consulting, biotech/pharma BD, technical deployments, or similar)
3+ years of hands‑on experience working in a biological research lab (academia or industry)
Strong understanding of scientific wet‑lab workflows
Passion for life sciences and a demonstrated ability to learn quickly
Proven success leading complex, high-stakes customer engagements
Experience working cross-functionally with Engineering, Product, and Sales
Strong executive presence and relationship-building skills
Ability to translate complex technical concepts into clear business value
Comfortable operating in ambiguous, fast-moving environments with minimal structure
Low-ego, high-agency, team‑first mindset with a bias for action
Bonus Points
Experience at early-stage, high-growth startups
Experience working closely with robotics, hardware, or software engineering teams
Location & Travel
100% onsite in San Francisco
Relocation support available
Travel required (approximately 25–50%)
What We Offer
Opportunity to transform how scientific research is done
Fast-paced, creative, and collaborative environment
Competitive compensation with significant equity
401(k)
Medical and dental insurance
Unlimited PTO
Weekday dinners
#J-18808-Ljbffr
What We’re Building We are building a next-generation Scientific Physical AI platform that combines AI, robotics, and biology to fundamentally change how life science research is done. Our technology helps scientists scale lab work and generate orders of magnitude more data—whether to accelerate drug development or power breakthrough biology foundation models.
This is a bold mission aimed at transforming scientific discovery, and we’re assembling a team of ambitious, high-ownership individuals to make it happen.
The Team
Mission-driven engineers and operators with backgrounds from top technology and engineering organizations
Highly collaborative, fast-moving, and intellectually curious
Opinionated, direct, and thoughtful when debating technical trade-offs
We value trust, empathy, and resolving disagreements quickly
Outside of work, the team enjoys bonding through activities like skiing, go-karting, and shared interests beyond science
The Role As an Engagement Manager, you will own the customer relationship end-to-end—from pre-sale through deployment, expansion, and long-term success.
You will operate at the intersection of science, technology, and business, embedding deeply with customer teams to ensure successful adoption and measurable impact.
Key Responsibilities
Own customer engagements from pre-sale through post-sale deployment and expansion
Embed with customer teams to understand scientific workflows, pain points, and requirements
Translate business and scientific objectives into clear deployment roadmaps, milestones, and success metrics
Move fluidly between high-level strategy and execution-level detail
Anticipate risks, forecast roadblocks, and drive alignment across internal teams
Set the pace and operate with extreme ownership to ensure on-time delivery
Design, track, and optimize customer success metrics to build strong business cases
Build trusted relationships with executive sponsors and act as a strategic thought partner
Develop scalable customer engagement playbooks and feed insights back into product development
What We’re Looking For
Technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field
3+ years in a customer-facing role (management or strategy consulting, biotech/pharma BD, technical deployments, or similar)
3+ years of hands‑on experience working in a biological research lab (academia or industry)
Strong understanding of scientific wet‑lab workflows
Passion for life sciences and a demonstrated ability to learn quickly
Proven success leading complex, high-stakes customer engagements
Experience working cross-functionally with Engineering, Product, and Sales
Strong executive presence and relationship-building skills
Ability to translate complex technical concepts into clear business value
Comfortable operating in ambiguous, fast-moving environments with minimal structure
Low-ego, high-agency, team‑first mindset with a bias for action
Bonus Points
Experience at early-stage, high-growth startups
Experience working closely with robotics, hardware, or software engineering teams
Location & Travel
100% onsite in San Francisco
Relocation support available
Travel required (approximately 25–50%)
What We Offer
Opportunity to transform how scientific research is done
Fast-paced, creative, and collaborative environment
Competitive compensation with significant equity
401(k)
Medical and dental insurance
Unlimited PTO
Weekday dinners
#J-18808-Ljbffr