Figure Lending LLC
Loan Officer New Charlotte, NC
Figure Lending LLC, Charlotte, North Carolina, United States, 28245
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re seeking candidates for the Loan Officer role to join our dynamic Operations organization! You’ll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts.
The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You’ll thrive in this role if you’re obsessed with driving results and creating phenomenal customer experiences.
What You’ll Do
Convert a high volume of company-provided leads into happy Figure HELOC customers
Connect with prospective borrowers via outbound calling initiatives, text message, and email
Guide clients through their loan borrowing decision – and help them navigate our fully-digital application process to close more HELOC sales
Consult with clients to find the right loan product, interest rate, and term length to meet their needs
Consistently beat sales targets every month
What We Look For
BA/BS from an accredited university (preferred)
2+ years of experience in mortgage lending as a Loan Officer
2+ years of experience in sales, with the proven ability to “close”
Demonstrated ability to exceed sales targets consistently
Active NMLS license in 15 states, or at least 10 in core states, is preferred
Ability to work evening and weekend hours as required (earn overtime pay!)
Base compensation range: $25 to $32 per hour
On-target earnings range: $100,000 to $116,000
A commission plan that rewards results – with uncapped commissions and upside accelerators
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business need
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer‑funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Legal & Compliance Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
As set forth in Figure Lending’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Employment Identification Details We collect information about career experience, education, skills, and experience. To comply with federal law we may also collect and maintain demographic information such as the following: race; ethnicity; veteran status; and information relating to disability. This information may be used for equal employment opportunity reporting, audits, or investigations.
Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
Disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Veteran Self‑Identification As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we require this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows.
Public Burden Statement According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re seeking candidates for the Loan Officer role to join our dynamic Operations organization! You’ll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts.
The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You’ll thrive in this role if you’re obsessed with driving results and creating phenomenal customer experiences.
What You’ll Do
Convert a high volume of company-provided leads into happy Figure HELOC customers
Connect with prospective borrowers via outbound calling initiatives, text message, and email
Guide clients through their loan borrowing decision – and help them navigate our fully-digital application process to close more HELOC sales
Consult with clients to find the right loan product, interest rate, and term length to meet their needs
Consistently beat sales targets every month
What We Look For
BA/BS from an accredited university (preferred)
2+ years of experience in mortgage lending as a Loan Officer
2+ years of experience in sales, with the proven ability to “close”
Demonstrated ability to exceed sales targets consistently
Active NMLS license in 15 states, or at least 10 in core states, is preferred
Ability to work evening and weekend hours as required (earn overtime pay!)
Base compensation range: $25 to $32 per hour
On-target earnings range: $100,000 to $116,000
A commission plan that rewards results – with uncapped commissions and upside accelerators
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business need
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer‑funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Legal & Compliance Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
As set forth in Figure Lending’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Employment Identification Details We collect information about career experience, education, skills, and experience. To comply with federal law we may also collect and maintain demographic information such as the following: race; ethnicity; veteran status; and information relating to disability. This information may be used for equal employment opportunity reporting, audits, or investigations.
Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
Disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Veteran Self‑Identification As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we require this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows.
Public Burden Statement According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr