Premier America Credit Union
Personal Banker IV - Burbank
Premier America Credit Union, Burbank, California, United States, 91520
Overview
At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. We are seeking a dynamic
Personal Banker IV
for our Burbank Hollywood Way branch. The successful candidate will support the Branch Manager with oversight of the branch, and be accountable for all aspects of performance including deposit/loan growth, member services, business development, and operations for the branch. What You Will Do
Responsible for building strong relationships to promote member retention and loyalty, provide exceptional service while identifying member’s needs. Effective assistance in supervising branch team members, ensuring optimal performance. Assumes responsibility for performing a broad variety of Teller transactions including deposits, withdrawals, transfers, and loan payments; sells cashier’s checks with a high degree of accuracy in accordance with CU’s policies and procedures, including robbery procedures. Preserves privacy on member account information and security of assigned cash and keys by complying with all applicable branch security procedures. Responsible for completing and balancing each day’s transactions and verifying all totals against the computer-generated balance sheet. Performs a variety of duties related to member accounts including but not limited to member correspondence, instant issue debit cards, file maintenance, and telephone. Performs complex senior level services such as opening accounts, accepting and processing loan applications, and handling member service requests, business. Sales and operationally proficient. Needs-based selling, member relationship responsibilities as necessary. Ensures member requests and questions are promptly resolved. Ensures members are informed of Credit Union services and policies. Ensures the Credit Union’s quality reputation is maintained and protected. Assumes responsibility for assisting in the supervision of branch operations and ensuring effective and efficient performance of branch operations. Ensures the branch balances all transactions at the close of each day. Runs related reports and completes all checklists at the end of each day. This position is a designated Mortgage Loan Originator (MLO), and as such, requires full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act. What We Are Looking For
High school graduate or equivalent; college degree preferred. Required 3 to 5 years of branch banking experience. Advanced understanding of credit union products and services. Demonstrated track record of success meeting and/or exceeding established sales goals. Advanced Sales and Lending experience. Strong customer service skills, comfortable multi-tasking, ability to work independently and as a member of a team. Proven capability and success in a relationship-focused sales environment. NMLS license required. Ability to work Monday–Saturday. Key Words
Banking, credit union, personal banker, financial service specialist Pay Range Info
The base pay range for this position is: $30.27 – $37.84 hourly plus incentives (guaranteed $500/month for the first three months). Perks Important to You
Competitive pay Subsidized health care including medical, dental and vision FSA and HSA Company‑Paid Life and A&D insurance Discounts on loans (must be a member) Paid Vacation, Holiday, and Sick time 401(k) Retirement Savings Plan with a 6% safe harbor employer match Educational Assistance Program and more! Drug‑free Workplace
Drug‑free Workplace EEO Statement
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales and Business Development Industries
Banking About Us
Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. We exist to serve the needs of all members—the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge‑free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship, or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas. Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.
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At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. We are seeking a dynamic
Personal Banker IV
for our Burbank Hollywood Way branch. The successful candidate will support the Branch Manager with oversight of the branch, and be accountable for all aspects of performance including deposit/loan growth, member services, business development, and operations for the branch. What You Will Do
Responsible for building strong relationships to promote member retention and loyalty, provide exceptional service while identifying member’s needs. Effective assistance in supervising branch team members, ensuring optimal performance. Assumes responsibility for performing a broad variety of Teller transactions including deposits, withdrawals, transfers, and loan payments; sells cashier’s checks with a high degree of accuracy in accordance with CU’s policies and procedures, including robbery procedures. Preserves privacy on member account information and security of assigned cash and keys by complying with all applicable branch security procedures. Responsible for completing and balancing each day’s transactions and verifying all totals against the computer-generated balance sheet. Performs a variety of duties related to member accounts including but not limited to member correspondence, instant issue debit cards, file maintenance, and telephone. Performs complex senior level services such as opening accounts, accepting and processing loan applications, and handling member service requests, business. Sales and operationally proficient. Needs-based selling, member relationship responsibilities as necessary. Ensures member requests and questions are promptly resolved. Ensures members are informed of Credit Union services and policies. Ensures the Credit Union’s quality reputation is maintained and protected. Assumes responsibility for assisting in the supervision of branch operations and ensuring effective and efficient performance of branch operations. Ensures the branch balances all transactions at the close of each day. Runs related reports and completes all checklists at the end of each day. This position is a designated Mortgage Loan Originator (MLO), and as such, requires full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act. What We Are Looking For
High school graduate or equivalent; college degree preferred. Required 3 to 5 years of branch banking experience. Advanced understanding of credit union products and services. Demonstrated track record of success meeting and/or exceeding established sales goals. Advanced Sales and Lending experience. Strong customer service skills, comfortable multi-tasking, ability to work independently and as a member of a team. Proven capability and success in a relationship-focused sales environment. NMLS license required. Ability to work Monday–Saturday. Key Words
Banking, credit union, personal banker, financial service specialist Pay Range Info
The base pay range for this position is: $30.27 – $37.84 hourly plus incentives (guaranteed $500/month for the first three months). Perks Important to You
Competitive pay Subsidized health care including medical, dental and vision FSA and HSA Company‑Paid Life and A&D insurance Discounts on loans (must be a member) Paid Vacation, Holiday, and Sick time 401(k) Retirement Savings Plan with a 6% safe harbor employer match Educational Assistance Program and more! Drug‑free Workplace
Drug‑free Workplace EEO Statement
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Sales and Business Development Industries
Banking About Us
Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. We exist to serve the needs of all members—the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge‑free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship, or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas. Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.
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