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Kenvue

Customer Strategy Manager, Oral Care

Kenvue, Cumberland, Rhode Island, us, 02864

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Overview

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Job Summary The Category Strategy Manager is accountable for achieving forecast, budget, and OKR targets for the Oral Care business by developing and executing strategic business plans that align both company and customer objectives. The role leads commercialization planning, shapes go‑to‑market strategies, and acts as a liaison between sales, marketing, and other cross‑functional partners.

Key Responsibilities

Execute plans through ongoing communication and in‑store visits.

Lead business planning with analytics, timelines, and collaborative cycles.

Align strategies and insights across teams to achieve goals.

Manage promotional programs and track results.

Partner internally to drive revenue growth strategies.

Drive plan execution via regular customer team interactions.

Lead cross‑functional teams to develop and implement the 4P’s, using insights to improve performance.

Influence pricing, promotions, category, and inventory management through collaboration.

Ensure trade investments enhance P&L.

Recommend assortment and merchandising strategies.

Coordinate communication between internal and customer sales teams for alignment and accountability.

Support retailer business reviews and new item placements.

Co‑lead major customer meetings.

Present reviews to drive brand performance and promote a positive, action‑oriented culture within the Oral Care Team Franchise.

Required Qualifications

A minimum of a bachelor’s degree in business, marketing, or a related field.

Five or more years of experience in consumer packaged goods.

Prior experience in direct customer sales, business analytics, and/or customer marketing.

Ability to influence decision‑makers to ensure a fully aligned customer/company business plan.

Strong communication and negotiation skills, with the capability to deliver impactful presentations and adapt messaging to different decision makers.

Ability to develop and oversee project plans, implement and execute customer, shopper, and category studies, and draw actionable conclusions from the results.

Ability to prioritize and manage projects successfully.

Ability to work in a complex and agile environment.

Up to 25% travel.

Preferred Qualifications

Experience working with national customers.

Ability and passion to coach and develop reporting staff members.

Compensation and Benefits Annual base salary for new hires ranges from $124,100.00 to $175,200.00. Benefits include a competitive package featuring paid company holidays, paid vacation, volunteer time, learning & development opportunities, and Kenvuer Impact Networks. Total rewards include salary, bonus (if applicable), and benefits.

Equal Employment Opportunity Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For information on accommodations, please visit our Disability Assistance page.

Additional Information

Location: Summit, New Jersey, United States (North America)

Work Location: Hybrid

Reports To: Director, Customer Strategy and Channel Activation

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Personal Care Product Manufacturing

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