Cognizant
Senior Salesforce Administrator (Remote)
Cognizant, Jackson, Mississippi, United States, 39200
Senior Salesforce Administrator (Remote)
Cognizant is looking for a Senior Salesforce Administrator who is a proactive and detail oriented professional passionate about continuously improving and enhancing our Salesforce platform. This role requires deep expertise across Sales Cloud, Service Cloud, and Experience Cloud, with a strong preference for candidates experienced in a healthcare clearinghouse environment and familiar with its business processes.
The Senior Salesforce Administrator will help coordinate the workload of the Salesforce Admin team, ensuring timely resolution of requests and issues. The ideal candidate is comfortable researching, testing, and collaborating with cross‑functional teams to define and resolve complex challenges and effectively communicate outcomes.
Work model: Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
Day‑to‑Day Responsibilities
Administer and configure Salesforce across Sales Cloud, Service Cloud, and Experience Cloud
Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
Manage and prioritize the workload of the Salesforce Admin team
Research, test, and implement new features to enhance system performance and user experience
Troubleshoot complex issues and coordinate cross‑functional resolutions
Maintain data integrity, security settings, and user access controls
Stay current with Salesforce releases and best practices; recommend improvements
Perform bulk record creation and updates using Data Loader
Build custom reports, dashboards, and report types
Create and maintain documentation for administrative and business processes
Install, configure, and manage third‑party apps from the AppExchange
Manage user setup, deactivation, permissions, profiles, and role hierarchy
Work within an Agile methodology to gather requirements, groom, and write user stories; test, demo, and deploy from sandbox to production
Participate in production deployments using CI/CD or other deployment methods
Address end‑user enhancement requests and break‑fix issues via case queue
Support multifactor authentication for internal and Experience Cloud users
Create, troubleshoot, and update automation (e.g., flows, email alerts)
Create and update objects, fields, picklists, record types, page layouts, and Lightning Record Pages
Support business applications such as Pardot Distribution Engine and other third‑party tools
These will help you stand out
5 years of hands‑on Salesforce administration experience
Strong expertise in Sales Cloud, Service Cloud, and Experience Cloud
Experience in a healthcare clearinghouse environment is highly preferred
Solid understanding of healthcare business processes and workflows
Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus
Excellent problem‑solving, communication, and leadership skills
Ability to work independently and collaboratively in a fast‑paced environment
Experience with Azure DevOps or similar tools
Applications will be accepted until January 30th, 2026.
Salary and Other Compensation:
The annual salary for this position is between $75,000.00 – $100,000.00, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Why Choose Cognizant? It takes a lot to succeed in today’s fast‑paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry‑recognized, award‑winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long‑term/Short‑term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Apply today!
#LI-JD4
Cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
#J-18808-Ljbffr
Cognizant is looking for a Senior Salesforce Administrator who is a proactive and detail oriented professional passionate about continuously improving and enhancing our Salesforce platform. This role requires deep expertise across Sales Cloud, Service Cloud, and Experience Cloud, with a strong preference for candidates experienced in a healthcare clearinghouse environment and familiar with its business processes.
The Senior Salesforce Administrator will help coordinate the workload of the Salesforce Admin team, ensuring timely resolution of requests and issues. The ideal candidate is comfortable researching, testing, and collaborating with cross‑functional teams to define and resolve complex challenges and effectively communicate outcomes.
Work model: Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
Day‑to‑Day Responsibilities
Administer and configure Salesforce across Sales Cloud, Service Cloud, and Experience Cloud
Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
Manage and prioritize the workload of the Salesforce Admin team
Research, test, and implement new features to enhance system performance and user experience
Troubleshoot complex issues and coordinate cross‑functional resolutions
Maintain data integrity, security settings, and user access controls
Stay current with Salesforce releases and best practices; recommend improvements
Perform bulk record creation and updates using Data Loader
Build custom reports, dashboards, and report types
Create and maintain documentation for administrative and business processes
Install, configure, and manage third‑party apps from the AppExchange
Manage user setup, deactivation, permissions, profiles, and role hierarchy
Work within an Agile methodology to gather requirements, groom, and write user stories; test, demo, and deploy from sandbox to production
Participate in production deployments using CI/CD or other deployment methods
Address end‑user enhancement requests and break‑fix issues via case queue
Support multifactor authentication for internal and Experience Cloud users
Create, troubleshoot, and update automation (e.g., flows, email alerts)
Create and update objects, fields, picklists, record types, page layouts, and Lightning Record Pages
Support business applications such as Pardot Distribution Engine and other third‑party tools
These will help you stand out
5 years of hands‑on Salesforce administration experience
Strong expertise in Sales Cloud, Service Cloud, and Experience Cloud
Experience in a healthcare clearinghouse environment is highly preferred
Solid understanding of healthcare business processes and workflows
Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus
Excellent problem‑solving, communication, and leadership skills
Ability to work independently and collaboratively in a fast‑paced environment
Experience with Azure DevOps or similar tools
Applications will be accepted until January 30th, 2026.
Salary and Other Compensation:
The annual salary for this position is between $75,000.00 – $100,000.00, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Why Choose Cognizant? It takes a lot to succeed in today’s fast‑paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry‑recognized, award‑winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long‑term/Short‑term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Apply today!
#LI-JD4
Cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
#J-18808-Ljbffr