Shaping Omnichannel CX with AI & Martech in B2C/B2B

A prestigious research institution is offering a unique fellowship focusing on mapping the maturity of Italian companies in adopting omnichannel and customer-centric approaches in marketing. Applicants will analyze Martech solutions, the impact of AI in customer service, and identify development trends. The position is open to candidates from all countries, presenting an exciting opportunity for those experienced in research related to marketing and technology integration. #J-18808-Ljbffr