Chick-fil-A
Overview
The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center in Elsmere, Kentucky (3705 Hapeville Court, Elsmere KY 41080) in ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.
About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick‑fil‑A® restaurants. Chick‑fil‑A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick‑fil‑A culture of care. For more information, visit cfa-supply.com.
Responsibilities
Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
Drive employee engagement across all departments of the DC, including processing employee queries and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick‑fil‑A Supply’s values of care, safety and excellence
Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Maintain awareness of market‑driven compensation trends in the industry
Partner with Legal and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
Coordinate and facilitate training sessions and seminars, facilitating training when needed
Other duties as may be assigned as needs arise
Minimum Qualifications
Bachelor's Degree
3 years of HR‑related experience, including at least 1 year in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Preferred Qualifications
Spanish speaking strongly preferred
5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience
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About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick‑fil‑A® restaurants. Chick‑fil‑A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick‑fil‑A culture of care. For more information, visit cfa-supply.com.
Responsibilities
Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
Drive employee engagement across all departments of the DC, including processing employee queries and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick‑fil‑A Supply’s values of care, safety and excellence
Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Maintain awareness of market‑driven compensation trends in the industry
Partner with Legal and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
Coordinate and facilitate training sessions and seminars, facilitating training when needed
Other duties as may be assigned as needs arise
Minimum Qualifications
Bachelor's Degree
3 years of HR‑related experience, including at least 1 year in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Preferred Qualifications
Spanish speaking strongly preferred
5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience
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