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University Hospitals

Operations Strategist

University Hospitals, Cleveland, Ohio, us, 44101

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Job Description - Operations Strategist (25000CEH)

Operations Strategist - ( 25000CEH )

What You Will Do

Support UHPS operational functions including human resources, planning, implementation, and outcomes monitoring.

Analyze key indicator data, benchmarking and related measures and recommend plans of action.

Provide direction on initiatives related to the four pillars: access, physician recruiting, quality & patient experience and financial performance.

Directly participate in system and entity level projects focusing on building volume, maximizing efficiency and enhancing patient experience.

Complete current state operational assessments and identify best practices, standardize processes make recommendations for improvement.

Regularly interface with senior leadership, providing input and updates on strategic initiatives

Additional Responsibilities

Performs other duties as assigned.

Complies with all policies and standards.

For specific duties and responsibilities, refer to documentation provided by the department during orientation.

Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

Bachelor's Degree in business administration or health care related field. (Required)

Work Experience

3+ years of operations experience (Required) and

Health care operations experience, including financial reporting, human resources, operations, data management, continuous quality improvement, budgeting and program development (Preferred)

Knowledge, Skills, & Abilities

Strong PC skills (Windows, Outlook, IDX, Word, Excel) (Required proficiency)

Strong understanding of financial reporting (Required proficiency)

Ability to function independently and as a team player in a fast-paced environment (Required proficiency)

Ability to implement and monitor change (Required proficiency)

Skilled in personal computer with knowledge of Microsoft programs including Microsoft Office (Word, Excel, PowerPoint, Visio). (Required proficiency)

Strong written and verbal communication skills (Required proficiency)

Physical Demands

Standing Occasionally

Walking Occasionally

Sitting Constantly

Lifting Rarely 20 lbs

Carrying Rarely 20 lbs

Pushing Rarely 20 lbs

Pulling Rarely 20 lbs

Climbing Rarely 20 lbs

Balancing Rarely

Stooping Rarely

Kneeling Rarely

Crouching Rarely

Crawling Rarely

Reaching Rarely

Handling Occasionally

Grasping Occasionally

Feeling Rarely

Talking Constantly

Hearing Constantly

Repetitive Motions Frequently

Eye/Hand/Foot Coordination Frequently

Travel Requirements

10%

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