IDN, Inc.
Inside Sales Representative (Full Time), Norridge, IL
IDN, Inc., Norridge, Illinois, United States
Inside Sales Representative (Full Time), Norridge, IL
IDN Company:
IDN-H. Hoffman
Type of Position:
Full-Time
Location:
Norridge, IL (On-Site)
IDN Global, Inc. is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products seeking a full-time employee for an Inside Sales position to support the entire Chicago area, including Joliet, Waukegan, Naperville, Schaumburg, Shorewood, and Rockford.
Based in Norridge, Illinois, located near O'Hare Airport and Schiller Park, the individual in this position is responsible for providing superior service for customers and staff throughout the Midwest placing customer orders, helping with returns, and supporting customers at our will‑call/pick‑up counter.
Apply to join our advanced team of wholesale distribution specialists that prioritizes quality service, positive culture, and innovative thinking to carry out successful daily operations within the dynamic security industry.
Responsibilities include the following:
Interact with existing and potential customers by phone, email, or in-person for counter transactions
Quote processing and follow‑up with the customer
Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns, and related tasks.
Follow‑up on New Customer leads & Outside Sales Representatives to assist in growing the local business
Manufacturer/vendor contact for factory order lead‑times, purchase order status & product information
This individual should excel in a team‑oriented work environment — working with the Norridge and remote branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.
Key Working Relationships:
The successful candidate will report to the Inside Sales Supervisor in Norridge, IL. The individual will work closely with other staff members and with the various Outside Sales representatives.
Requirements:
Must be self‑driven & hardworking
1-3 Years of related inside sales experience
Proficient with MS Office products (Word, Excel)
Excellent verbal and written communication skills
Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
Ability to work well with a Team to achieve common goals
Mechanical aptitude is a plus
Benefits & Pay:
Full‑time: 40 hours/week
Vacation & personal time off
Medical & Dental Insurance options
401(k) Savings plan
Full‑time position. Typical hours are Monday to Friday, 8:00 am to 5:00 pm.
Pay Range: $19 - $21 per hour
All qualified applicants who apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.
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IDN-H. Hoffman
Type of Position:
Full-Time
Location:
Norridge, IL (On-Site)
IDN Global, Inc. is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products seeking a full-time employee for an Inside Sales position to support the entire Chicago area, including Joliet, Waukegan, Naperville, Schaumburg, Shorewood, and Rockford.
Based in Norridge, Illinois, located near O'Hare Airport and Schiller Park, the individual in this position is responsible for providing superior service for customers and staff throughout the Midwest placing customer orders, helping with returns, and supporting customers at our will‑call/pick‑up counter.
Apply to join our advanced team of wholesale distribution specialists that prioritizes quality service, positive culture, and innovative thinking to carry out successful daily operations within the dynamic security industry.
Responsibilities include the following:
Interact with existing and potential customers by phone, email, or in-person for counter transactions
Quote processing and follow‑up with the customer
Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns, and related tasks.
Follow‑up on New Customer leads & Outside Sales Representatives to assist in growing the local business
Manufacturer/vendor contact for factory order lead‑times, purchase order status & product information
This individual should excel in a team‑oriented work environment — working with the Norridge and remote branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.
Key Working Relationships:
The successful candidate will report to the Inside Sales Supervisor in Norridge, IL. The individual will work closely with other staff members and with the various Outside Sales representatives.
Requirements:
Must be self‑driven & hardworking
1-3 Years of related inside sales experience
Proficient with MS Office products (Word, Excel)
Excellent verbal and written communication skills
Strong organizational skills with the ability to multitask, prioritize, and manage time effectively
Ability to work well with a Team to achieve common goals
Mechanical aptitude is a plus
Benefits & Pay:
Full‑time: 40 hours/week
Vacation & personal time off
Medical & Dental Insurance options
401(k) Savings plan
Full‑time position. Typical hours are Monday to Friday, 8:00 am to 5:00 pm.
Pay Range: $19 - $21 per hour
All qualified applicants who apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.
#J-18808-Ljbffr