Genesys
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
The Senior Account Executive is a catalyst behind Genesys’ success as an organization. As a consultative sales professional, the Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solutions. Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
Key Responsibilities
Deep Understanding of the customer business environment.
Presents product information to prospects, customers, and partners.
Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
Generates short‑term results independently.
Collaboratively strategizes for solving deal‑level challenges.
Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
Accurately forecasts quarterly revenue and delivers on that revenue.
Qualifications
7+ years of direct, outside sales, quota‑carrying experience selling enterprise software solutions (multi‑million dollar transactions, 6–24 month sales cycles) within the enterprise space (F500).
Experience selling Cloud, SaaS and AI‑based solutions in Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.
Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C‑level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long‑term account plans.
Ability to effectively communicate the company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer’s business challenges.
Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross‑sell opportunities.
High energy, results‑oriented achiever and a team player willing to work in a demanding, dynamic environment. Experience with team selling and leading a diverse set of talented individuals toward a common goal within an account.
Proven experience understanding customer needs and being able to articulate complex technology solutions.
Confirmed ability to lead a complex sales cycle, with a track record of successful revenue attainment.
Familiarity with the MEDDPICC selling methodology.
BS or BA degree or equivalent work‑related experience.
Ability to travel up to 30%.
Compensation Salary range: $103,100.00 – $191,500.00 (base compensation varies with experience, qualifications, skills, and location). Additional compensation may include commissions or performance‑based bonuses.
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work‑from‑home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption assistance.
Fertility treatments.
Job Information Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: IT Services, IT Consulting, Software Development
Location: Madison, WI (Remote available)
Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application, please contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
EEO Statement Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
If a Genesys employee referred you, please use the link they sent you to apply.
#J-18808-Ljbffr
The Senior Account Executive is a catalyst behind Genesys’ success as an organization. As a consultative sales professional, the Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solutions. Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
Key Responsibilities
Deep Understanding of the customer business environment.
Presents product information to prospects, customers, and partners.
Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
Generates short‑term results independently.
Collaboratively strategizes for solving deal‑level challenges.
Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
Accurately forecasts quarterly revenue and delivers on that revenue.
Qualifications
7+ years of direct, outside sales, quota‑carrying experience selling enterprise software solutions (multi‑million dollar transactions, 6–24 month sales cycles) within the enterprise space (F500).
Experience selling Cloud, SaaS and AI‑based solutions in Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.
Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C‑level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long‑term account plans.
Ability to effectively communicate the company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer’s business challenges.
Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross‑sell opportunities.
High energy, results‑oriented achiever and a team player willing to work in a demanding, dynamic environment. Experience with team selling and leading a diverse set of talented individuals toward a common goal within an account.
Proven experience understanding customer needs and being able to articulate complex technology solutions.
Confirmed ability to lead a complex sales cycle, with a track record of successful revenue attainment.
Familiarity with the MEDDPICC selling methodology.
BS or BA degree or equivalent work‑related experience.
Ability to travel up to 30%.
Compensation Salary range: $103,100.00 – $191,500.00 (base compensation varies with experience, qualifications, skills, and location). Additional compensation may include commissions or performance‑based bonuses.
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work‑from‑home opportunities.
Development and career growth opportunities.
Open Time Off in addition to 10 paid holidays.
401(k) matching program.
Adoption assistance.
Fertility treatments.
Job Information Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: IT Services, IT Consulting, Software Development
Location: Madison, WI (Remote available)
Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application, please contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
EEO Statement Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
If a Genesys employee referred you, please use the link they sent you to apply.
#J-18808-Ljbffr